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Ensure that hardware, software, applications, and services are provisioned, monitored, and maintained in accordance with organizational policies and procedures.
Monitor, troubleshoot, and resolve incidents related to servers and applications.
Plan and recommend courses of action for upgrading hardware and software.
Research, test, and propose new systems, server technologies, and processes that can improve our current environment.
Respond to business-critical emergencies both during and after business hours.
Develop and maintain positive working relationships with others in Barnard College and Columbia University technology departments.
Perform related duties as assigned
Skills, Qualifications & Requirements:
Proficient in the use of automation and configuration management tools like Ansible and Jenkins.
Strong experience scripting with Powershell, bash, and/or Python.
Experience with using versioning control tools such as git.
Experience with monitoring tools such as Icinga or Nagios.
Familiarity with automated testing tools, such as Selenium.
Experience with SAML and Oauth authentication.
For Linux Systems Administrator: Experience with the latest Red Hat Enterprise Linux operating systems, BASH, and VMware vSphere.
For Windows Systems Administrator: Experience with the latest Windows Server operating systems, Active Directory, Microsoft SQL Server, VMware vSphere, and WSUS.
Excellent troubleshooting and problem-solving skills with attention to detail.
Ability to deal with sensitive information with confidentiality and tact.
Demonstrated ability to remain current with emerging technologies and concepts that are necessary to administer systems.
Ability to work both independently and in a collaborative team environment.
Adaptable and able to manage and incorporate change.
Effective interpersonal, and communication skills, both verbal and written.
Preferred Knowledge, Skills, and Abilities:
Experience with MFA tools.
Experience using web services and APIs.
Experience with cloud service providers, such as AWS, GCP, and/or Azure.
Experience with Workday
Experience with cloud data integration tools, such as Snaplogic or Mulesoft.
Experience with some or all of the following: Infrastructure as code, DevOps, immutable servers, LeanIT, and Kanban.
Qualifications:
Bachelor's degree in Computer Science or a related technical field; or equivalent training and/or experience.
Minimum three (3) years of experience in computer operations, systems administration, and user support.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
IT Services and IT Consulting, Software Development, and Financial Services
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