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Hourly expectation: 20 hours per week minimum (PT) / 40 hours per week minimum (FT)
Location: Remote – FL/NJ/NY/AR only
Hourly Rate: $16/hr
Mandatory Weekend & Evening Shifts Weekly
Responsiblities:
Community Support:
Support on the day-to-day engagement of Bubble's community channels. Be both proactive and reactive with the community, engaging across questions, comments, and support requests efficiently.
Maintain and clear community platform's ambassador submissions from pending applications, content submissions, document submissions, etc.
Maintain a unified brand voice across different insider social and chat channels and ensure responses are consistently conveying appropriate brand TOV.
Contribute ideas and suggestions for fostering community growth and enhancing customer satisfaction and community experience.
College Marketing support:
Maintain daily communications with Campus Leads and Campus Ambassadors through email, chat, social media and person-to-person interaction.
Be the voice of Bubble on your campus and drive recruitment and brand awareness through word of mouth marketing and hosting campus events.
Operational Support:
Provide essential administrative support to ensure the smooth operation of the community team and ambassador relationships; this will be varied but some examples could include sending packages, tracking packages, updating external communications, meeting notes, etc.
Sendouts Management:
Coordinate and manage sendouts, whether they are gratis or otherwise.
Ensure that sendouts are processed efficiently and in compliance with company guidelines.
Social Media Engagement
Respond to community inquiries across all brand insider channels daily
Engage effectively and in a timely manner with brand ambassador posts across Facebook, Instagram and TikTok
Be responsible for downloading and tracking ambassador social media posts
Skills and Requirements:
Must be comfortable working regular weekly evenings and weekends shifts to adhere to regular community activity
Previous internship experience required
Must be actively enrolled in a college or university in the United States
Must be based in NY, NJ, FL or AR
Highly organized and able manage multiple projects simultaneously
Knowledge of current trends in brand and community marketing
Excellent writing skills and experience drafting copy
Ability to multitask and prioritize work effectively
Self-starter and able to work independently
Communicate proactively and take initiative across all tasks and projects
Seniority level
Internship
Employment type
Internship
Job function
Other
Industries
Technology, Information and Internet
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