Cypress HCM

Senior Host Communications Manager

Cypress HCM San Francisco, CA

Description

  • The Senior Host Communications Manager is responsible for developing and producing compelling content that informs and educates hosts. This role will report to the Sr. Manager, Host Communications Editorial, and be based remotely in the United States.
  • We are looking for a seasoned and creative writer to join the Host Communications Editorial team. This team informs and educates hosts about product launches, important policy changes, and other relevant hosting information—all in alignment with our priorities.
  • You’ll lead content creation and content management efforts that help hosts get started and continue to find success. You’ll collaborate with Host Communications strategists and cross-functional partners—including marketing, UX writing, product, and PR teams—to deliver relevant, best-in-class content to hosts.
  • The ideal candidate is a highly motivated, standout writer with sound editorial judgment. Candidates must excel at translating strategic direction, research, and company goals into impactful and on-brand creative solutions. You’ll bring an audience-first approach and will become a trusted expert and advocate for hosts. Our ideal candidate has a portfolio of varied work with demonstrated success in brand communications.

Duties

  • Define and create content in all forms, including articles, emails, and social posts
  • Ensure all content is clear, accurate, consistent, and aligned with our goals, initiatives, and brand
  • Communicate efficiently and partner with strategists and cross-functional teams to define content objectives and editorial approach
  • Collaborate with Marcom and UX Writing teams to ensure a consistent and singular voice
  • Refine and uphold editorial standards
  • Conduct interviews with hosts, product teams, and other stakeholders
  • Balance a variety of short-term and long-term projects and priorities, while meeting strict deadlines

Requirements

  • 10+ years in editorial production as a writer, editor, communications manager, or content strategist, preferably on in-house teams at global brands
  • Bachelor’s degree in English, marketing, communications, journalism, or a related disciplines; OR equivalent work experience
  • Strong writing, editing, and fact-checking process
  • Exceptional organization, communication, and prioritization skills
  • Experience managing end-to-end content production, including coordinating with other teams
  • Skilled at influencing and collaborating with remote colleagues to produce desired results
  • Ability to think both strategically and tactically, from brief to execution
  • Demonstrated success working in an agile content development environment
  • A CURRENT WRITING PORTFOLIO IS REQUIRED FOR EACH APPLICANT

Compensation

  • $100-108.97/hr W-2

Req#: 33425727
  • Seniority level

    Mid-Senior level
  • Employment type

    Contract
  • Job function

    Writing/Editing
  • Industries

    Technology, Information and Internet

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