director of facilities, program management - Projects, Innovation, & Implementation (Remote - U.S.)

Now Brewing – director of facilities, program management - Projects, Innovation & Implementation! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only

celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

As the director of facilities, program management - Projects, Innovation, & Implementation you will lead both the strategic and execution aspects of innovation and day-to-day facilities capital projects. You will be responsible for developing and executing strategies for scalable innovation and effective management of capital work, while also controlling lifecycle costs through proactive R&M (Repair and Maintenance) evaluations and process improvements.

You will focus on collaborating closely with R&D and engineering teams to develop and implement R&M strategies for new equipment, including defining maintenance schedules and repair protocols. By partnering with testing and innovation teams, as well as cross-functional development groups, you will address equipment requirements and potential issues, advising on maintenance and repair strategies to ensure long-term reliability and performance.

Additionally, you will oversee the strategic direction, centralization, planning, and scope of all facilities capital projects. Your role will involve ensuring alignment with organizational goals by balancing store development targets with operational needs and demands.

As a director of facilities, program management - Projects, Innovation, & Implementation, you will…

• Develop and enhance processes and tools to improve the use and maintenance of in-store equipment, fixtures and finishes
• Drives strategic process improvement and maturity in the program management processes and provides/implements best practices for program management
• Serve as the primary strategic liaison between facilities and cross-functional teams, ensuring seamless integration of facility needs and constraints into broader organizational strategies
• Lead initiatives to improve program and process efficiencies, reduce costs, and accelerate time-to-market through continuous process and design improvements with key stakeholders
• Oversee the strategic management of ongoing programs, ensuring high performance, effective risk management, and the implementation of innovative approaches to project execution
• Collaborate with cross-functional teams to formulate and implement strategic plans for supplier performance, regional facilities management, and the maintenance and repair of new equipment
• Drive organizational problem-solving by identifying, redesigning, and operationalizing business processes and frameworks across cross-functional programs
• Establish and promote industry best practices through the creation of a center of excellence, including the development of training programs and knowledge-sharing initiatives of new equipment
• Supports the organization (cross-functional programs) in identifying and resolving operational problems by discovering, redesigning and operationalizing business processes and frameworks
• Establish and drive strategic goals for the program team, monitoring progress and overall performance
• Foster a culture of innovation, continuous improvement, and customer-centricity across the organization
• Collaborate with key business leaders to manage dependencies and ensure the successful delivery of objectives
• Cultivate strong teamwork and alignment among program teams, divisional teams, and stakeholders
• Standardize processes for the development, launch, and ongoing enhancement of project deliverables
  
  

We’d Love To Hear From People With

• Bachelor’s degree in Business Administration, Project Management, Engineering, or a related field
• 10+ years of experience in program management or similar roles, with substantial experience managing large-scale and complex projects or programs
• Minimum 8 years of increasing responsibility in managing and leading a program team
• Minimum of 5 years of FM or Operations project or program management experience
• Advanced skills in financial oversight, including budgeting, forecasting, and cost control for large-scale programs
• Proven track record of leading high-performing teams and driving organizational change, demonstrating advanced collaboration influencing skills, and the ability to solve complex problems and implement impactful solutions
• Proven ability to implement and refine processes and methodologies to improve efficiency, effectiveness, and quality
  
  

Preferred Requirements

• Comprehensive background in real estate, construction, and project management, with a proven ability to leverage this experience to guide large-scale projects and initiatives
• Strategic insight into sourcing and procurement processes, building systems, maintenance, vendor management, and customer service, with a focus on optimizing these areas to support organizational objectives
• Demonstrated ability to develop and execute strategic plans, with a track record of translating high-level strategies into actionable tactics that drive organizational success
• Extensive experience in leading teams within matrixed organizational structures and directly managing teams, with a proven ability to navigate and influence across complex, cross-functional environments
• Ability to present clear, actionable insights and analyses of complex financial and organizational data to executives, driving informed decision-making and strategic direction
• Proven ability to thrive in dynamic, fast-paced environments, effectively managing multiple high-priority projects and meeting tight deadlines with strategic foresight and efficiency
• Exceptional business judgment and decision-making skills, with a demonstrated ability to think innovatively and challenge conventional approaches to drive business improvement and competitive advantage
  
  

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.

• If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.
  
  

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

If you live in the greater Seattle area, we offer a flexible workplace that allows for hybrid work. Partners can work remotely up to two days per week.

Join us and inspire with every cup. Apply today!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law.

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation.