Quality Manager (Remote)

Requirements

Description & Requirements

Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.

The Opportunity

The Quality Manager is responsible for supporting the implementation of quality management systems changes and documentation, analyzes data related to quality processes and improvements, and focuses on problem solving with the capacity to think creatively under pressure.

How you will contribute to Victory Packaging, a Smurfit Westrock company:

• Partner with branches, both employees and management staff, to communicate quality system goals, objectives, and procedures.
• Conduct quality system audits on a regular basis; recommend quality system improvements that enhance strategic goals of business.
• Conduct research, collect data, and perform analysis on processes using various statistical methods resulting in continual improvement.
• Serve as a resource for branch managers regarding appropriate use of quality management system.
• Facilitate responses and resolve customer complaints in the form of corrective actions between customers and branches.
• Stay current on quality standards (including but not limited to ISO 9001:2008, GFSI, TS16949, AS9100) and communicate appropriate changes to branch teams.
• Facilitate best practices between individual branches including developing and implementing improvements.
• Assist in developing and maintaining centralized quality management system for Victory Packaging/Golden State Container.
• Collaborate on various cross-departmental projects.
• Participate in branch management review meetings.
• Establish positive and professional rapport with all co-workers and managers at all levels.
• Model behavior and decision making that is consistent with Victory Packaging culture, goals and policies.
• Other duties as assigned.
  
  

What It Takes To Succeed

• Bachelor’s Degree in relevant subject required or equivalent work experience.
• Minimum of three (3) years prior experience with principles and practices of quality management systems and standards. (Six Sigma, ISO 9001:2008, TS16949, AS9100 GSFI knowledge a plus).
• Minimum of one (1) year prior experience managing quality systems for multiple sites preferred.
• Problem solving ability (to include analytical, prioritization, and escalation skills).
• Exceptional communication skills (written and oral).
• Ability to work independently and remain self-motivated with minimal direct supervision.
• High sense of urgency and attention to detail.
• Exceptional customer service skills.
• Adaptability and flexibility in a fast-changing environment.
• Advanced computer skills to support data analysis including MS Office and statistical software.
• High level of compatibility in various team environments.
• Up to 80% travel during standard workweek.
  
  

What We Offer

• Corporate culture based on integrity, respect, accountability, and excellence.
• Comprehensive training with numerous learning and development opportunities.
• An attractive salary reflecting skills, competencies, and potential.
• A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.
  
  

#Victory

Smurfit Westrock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. Smurfit Westrock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law.