Senior People Operations Generalist

About Us

Wonderlic is focused on leading the way in fair, predictive science to create a world where everyone has and succeeds in their best job, and that starts with you! We leverage I-O science to deliver evidence-based insights to predict and maximize employee potential using simple, intuitive assessment tools, and to make sure our team is engaged and equipped to do their best work. Our team is comprised of passionate professionals dedicated to pushing the boundaries of talent assessment while maintaining a commitment to scientific excellence.

Wonderlic has always championed progressive, sustainable approaches to building a culture that allows people to do their best work while living their best lives. Here are some of the ways we do that:

• True work-life balance and flexible work arrangements – we work with you to meet your needs, and we continue to evolve our company-wide approaches to remote, flexible work
• Four-day work week
• Generous PTO plus a paid company shutdown from 12/24 to 1/1
• Ongoing professional development including attendance at professional conferences (e.g., SIOP, BIOP, SHRM, ATD, HR Tech)
• Benefits include medical, dental, vision, 401k with matching, paid new parent leave
  
  
  

At Wonderlic, we specialize in talent assessment, leveraging our expertise to predict potential. Our commitment lies in scientific advancements that empower organizations to identify and retain top talent effectively. Embedded within our approach are the principles of Industrial-Organizational Psychology, serving as the foundation for everything we do.

What Sets Us Apart:

• Scientific Precision: We apply rigorous scientific methodologies to develop assessments that accurately gauge individuals' potential and fit within various organizational contexts.
• Innovation: Our dedication to continuous improvement drives us to explore cutting-edge techniques and technologies, ensuring our assessments remain at the forefront of talent assessment.
• Impactful Solutions: By integrating I-O Psychology principles into our processes, we deliver solutions that not only meet the immediate hiring needs of organizations but also contribute to long-term success and retention.
  
  
  

Role Overview

We are looking for a dynamic Senior People Operations Generalist to lead our Human Resources functions, serving as an HR Department of One partnering with a network of external resources. In this role, you will manage various HR responsibilities, ensuring a focus on diversity, equity, inclusion, and belonging (DEIB). You will also oversee our HR systems, including Paylocity, Greenhouse, and Ethena. Additionally, you will serve as an internal champion and power user of Wonderlic Select and Wonderlic Develop for our own People Ops practices.

Key Responsibilities:

• Recruitment & Onboarding:
• Manage full-cycle recruiting from job posting to onboarding, following research-backed selection processes and the Uniform Guidelines on Employee Selection, with an emphasis on DEIB.
• Collaborate with managers and internal I-O experts to understand the knowledge, skills, abilities, and other attributes for openings.
• Partner with external recruiting firms to ensure roles are filled quickly with the right candidates.
• Conduct interviews, background checks, and facilitate the hiring of qualified candidates.
• Serve as an internal champion and power user of Wonderlic Select, leveraging its insights both to make stronger internal talent selection decisions and to foster broader organizational understanding of its use and value.
• Employee Relations & Compliance:
• Serve as the point of contact and independently handle employment-related inquiries from applicants, employees, and supervisors, including complex and/or sensitive matters.
• Ensure the organization’s HR policies and procedures comply with federal, state, and local employment laws and regulations, and recommended best practices; review policies and practices to maintain compliance.
• Partner with external legal counsel to ensure policy and process alignment with evolving legal landscape, to prepare employment agreements, and to support immigration needs (TN, H-1B, and PERM).
• Manage employee relations, including conflict resolution, disciplinary actions, and performance improvement plans.
• Lead investigations.
• Attend and participate in employee disciplinary meetings and terminations.
• Employee Engagement & Listening:
• Develop and implement employee engagement strategies to enhance workplace culture and employee satisfaction.
• Conduct regular employee surveys and listening sessions to gather feedback and identify areas for improvement.
• Analyze engagement data to inform People Ops strategies and initiatives.
• Promote open communication and foster a supportive work environment.
• Compensation & Benefits:
• Administer employee benefits programs, including health insurance, leave, retirement plans, and other perks.
• Lead benefits enrollment including the annual open enrollment process.
• Work closely with insurance broker and Accounting to ensure employee benefits changes are processed accurately and in a timely manner.
• Conduct salary surveys and benchmarking to ensure competitive and fair compensation practices.
• Performance Management & Development:
• Develop and manage performance appraisal systems.
• Support career development and succession planning.
• Coordinate training and development initiatives, including mandatory and non-mandatory training, continuing education, and work assessments.
• Serve as an internal champion and power user of Wonderlic Develop, leveraging its use both for internal employee development and to foster broader organizational understanding of its use and value.
• HRIS Management:
• Maintain and update the organization's HRIS and talent management systems.
• Generate employee information change paperwork (including, but not limited to, offer letters and new hire documentation, termination documentation, promotion and position change documentation), providing employee information change paperwork to Accounting in a timely and accurate manner to ensure efficient and effective payroll processing.
• Use HRIS (e.g., Paylocity) for tracking employee information and generating reports.
• Diversity, Equity, Inclusion, and Belonging (DEIB):
• Implement DEIB initiatives and ensure all HR practices promote an inclusive environment.
• Track and analyze diversity metrics.
• Additional Responsibilities:
• Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, employment law.
• Align HR strategy with organizational goals.
• Participate in strategic planning sessions and providing HR insights.
  

Qualifications

• 5-7 years of experience in progressive People Operations, with at least 2 years as an HR Department of One or in a similarly autonomous role in a remote environment.
• Experience with full-cycle recruiting, employee relations, and managing compensation.
• Extensive knowledge and experience with benefit management including Annual Open Enrollment.
• Commitment to fostering an inclusive and equitable workplace.
• PHR or SHRM-CP certification preferred.
• Experience with Industrial-Organizational Psychology and with using talent assessments is a plus.
• Familiarity with Wonderlic Select and Wonderlic Develop is a bonus.
  
  
  

Recommended Knowledge, Skills, & Abilities:

• Adaptability and flexibility in a fast-paced, remote environment.
• Excellent verbal and written communication skills.
• Strong interpersonal, negotiation, and conflict resolution skills.
• Superior organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to manage time effectively and meet deadlines.
• Ability to act with integrity, professionalism, and confidentiality.
• Thorough understanding of HR best practices.
• Understanding of DEIB principles and practices.
• Familiarity with HRIS systems like Paylocity, Greenhouse, Checkr, and Ethena or ability to quickly learn these systems.
• Proficient with Microsoft Office Suite, SharePoint, and related software.
• Knowledge of and ability to maintain compliance with federal, state, and local employment-related laws and regulations.
• A proactive approach to identifying and addressing issues.
• A collaborative mindset and the ability to work effectively with diverse, remote teams.
• Ability to thrive in a fully remote, flexible work environment.
  
  
  

Compensation:

• $70,000-$95,000 based on experience and expertise.
  
  
  

Our Policy

Affirmative Action Plan/Equal Employer Opportunity (AAP/EEO) Statement: Research suggests that both the confidence gap and imposter syndrome can make members of some groups (including women, members of the LGBTQIA+ and BIPOC communities, and candidates of less traditional age, education, or background) less likely to apply for jobs when they don’t meet 100% of the qualifications. At Wonderlic, we are in the business of identifying potential, and we encourage all interested candidates to apply. 

Wonderlic is proud to be an equal employment opportunity/affirmative action employer. Here, diversity is valued and celebrated, and this is what makes us such a successful team. Wonderlic does not discriminate in employment on the basis of race, color, religion, gender, gender identity, pregnancy status, national origin, sexual orientation, marital status, disability, genetic information, age, parental status, military/veteran status, or any other factor protected by law.

In addition, we will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please get in touch with us at jobs@wonderlic.com to request an accommodation.

Disclaimer: This job description is not designed to include a comprehensive list of duties and responsibilities that are required of the employee. Duties and responsibilities may change or be assigned at any time, with or without notice.

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