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At Magnite, we cultivate an environment of continuous growth and collaboration. Our work impacts what millions of people read, watch, and buy, and we’re looking for people to help us tackle that responsibility with creativity and focus. Magnite (NASDAQ: MGNI) is the world’s largest independent sell-side advertising platform. Publishers use our technology to monetize their content across all screens and formats including CTV / streaming, online video, display, and audio. Our tech fuels billions of transactions per day!
The Senior Technical Operations Manager will focus on Magnite’s SpringServe and ClearLine products and plays a lead role in ensuring clients using our technology are achieving their optimal results. This involves developing a comprehensive understanding of how best to interface with our platform and partner technologies in order to achieve all of the goals, on behalf of each group of stakeholders within the client organizations. Technical troubleshooting is a key responsibility and delving into the setups and data requires relevant prior experience. ClearLine is a SpringServe-powered, bidder appliance that sits on top of the Magnite media footprint. The role serves as an internal point of escalation sitting at the intersection of Account Management and Product/Engineering.
In This Role You Will
Provide technical support for clients using SpringServe and/or ClearLine technology
Own the migration and success of assigned clients on SpringServe
Troubleshoot complex technical issues in clients’ set up
Quickly develop a complete understanding of a client’s business
Architect solutions with clients to achieve their optimal setup on SpringServe/ClearLine
Ensure that all data strategies are architected optimally
Lead responsive communication to client questions
We’re Looking For Someone With
5+ years of work experience
Bachelor's Degree or Equivalent (Advanced degree is a plus)
Experience with Python & JavaScript
Experience with media strategy, including optimization strategy for performance driven campaigns
Knowledge of video advertising, including CTV
Comprehensive understanding of the advertiser call chain
The ability to troubleshoot ad requests using Curl
Strong analytical and troubleshooting skills to solve clients’ technical problems
Strong project management skills
Expertise with SQL, and custom rollups of large datasets
Expertise with Excel, fluent in advanced functionality
Strong communication skills to discover clients’ root issues and navigate solutions with them
Experience working with advertising agencies and familiarity with DSP’s
Comprehensive understanding of data targeting capabilities, strategies, and technologies
Ability to work independently in a fast-paced environment
Ability to think strategically and work closely with demand partners to align to their goals
Total Rewards Include
Comprehensive Perks And Benefits
Comprehensive Healthcare Coverage for You and Your Family from Day One
Generous Time Off
Holiday Breaks and Quarterly Wellness Days
Equity and Employee Stock Purchase Plan
Family-Focused Benefits and Parental Leave
401k Retirement Savings Plan with Employer Match
Disability and Life Insurance
Cell Phone Subsidy
Fitness and Wellness Reimbursement
Company Culture
We believe collaboration is essential to success. Magnite’s hybrid schedule includes two days worked remotely (Monday and Friday) and three days on-site (Tuesday, Wednesday and Thursday). Our offices provide catered lunches, beverages, snacks, training and development, and office events to support your work week. We also understand you have appointments, families, hobbies, and other commitments. Magnite strives to maintain a healthy work/life integration for all employees so you can bring your best every day - both at work and at home.
Community Service and Volunteer Events
Company-Matched Charitable Contributions
Wellness Coach and Mental Health Support
Magnite Invests In You
Career Development Initiatives and a Career Growth Framework
Culture and Inclusion Programs
Bonusly Peer-to-Peer Recognition Program
About Us
The world's leading agencies and brands trust our platform to access brand-safe, high-quality ad inventory and execute billions of advertising transactions each month. Anchored in bustling New York City, sunny Los Angeles, mile high Denver, historic London, and down under in Sydney, Magnite has offices across North America, EMEA, LATAM, and APAC.
In New York, the base salary range for this position is: $105,000 - $115,000 in addition to an annual variable bonus based on performance and company equity (NASDAQ: MGNI).
Magnite is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other federal, state or local protected class.
Our DEI Commitment: To establish Magnite as a thought leader by diversifying voices within Magnite, cultivating a culture in which employees feel safe as their authentic selves, and by investing in strategies to support Magnite’s local communities.
Want to learn more about us?
Check out our blog for Magnite announcements and Ad Tech industry news!
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Advertising Services
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