Quality Assurance and Operations Manager
Quality Assurance and Operations Manager
VRAI
New Jersey, United States
See who VRAI has hired for this role
Pay found in job post
Retrieved from the description.
Base pay range
Responsibilities
- Vendor Relationships and Production Oversight: Build and maintain strong vendor relationships, oversee production and on-time delivery, and ensure jewelry meets quality standards before shipping.
- Quality Control and Data Analysis: Implement quality control measures, document and report issues, take corrective actions, and analyze data to improve quality and operations.
- Repairs, Returns, and Inventory Management: Manage repairs, returns, and inventory control at the vendor site, ensuring clear communication with Customer Experience and Operations teams.
- Product Development Collaboration: Work with the Product Development Manager to deliver quality product samples on time, adhering to the Product Development Calendar.
- A minimum of 8 years of hands-on experience in quality control and production within the fine jewelry industry, including familiarity with made-to-order and drop-ship business models.
- Extensive knowledge of jewelry development and manufacturing lifecycle, materials, and advanced manufacturing techniques with excellent attention to detail.
- Knowledge of working with ERP systems and operations process improvement.
- Excellent communication skills.
- Must thrive in a fast-paced environment.
- A strategic and creative thinker, who is a self-starter, able to adapt and execute quickly, delivering quality solutions.
Actual compensation may be higher or lower in the range based on various factors, including, but not limited to a candidate’s job duties, experience, and location. We will also consider higher-level candidates and salary will be adjusted accordingly.
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Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Quality Assurance -
Industries
Luxury Goods & Jewelry
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