Strategic Consultant - Payments

The Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:
What you need to know: Part of the overall Enterprise Platform Growth team, Strategic Payment Consultants (SPC) leverage their experience within the payments industry to bring the value proposition of PayPal’s products and services to the world’s largest and most complex merchants. SPC’s also play a key role in the evolution of PayPal’s enterprise product solution by being a key source of feedback for emerging client needs across the PayPal client journey. This is a global role, and the SPC team will engage with merchants across all verticals PayPal serves. However, the position is expected to provide a deeper level of expertise on North American market needs. Meet our team: Strategic Payment Consultants (SPC) are part of the Enterprise Platform Growth Team, whose mission is to ensure that PayPal wins with enterprise merchants. SPCs do this by enabling a uniquely differentiated Payments Platform, building rich industry partnerships and providing the organization with payments strategy, subject matter expertise and thought leadership. We bring an outside-in, merchant-/partner-first way of thinking, the team works on initiatives that expand relationships with our largest and most sophisticated customers as well as securing lighthouse deals and partnerships.

Job Description:
Your way to impact:

• The successful candidate will be a client focused consultant, with deep industry expertise who enjoys helping solve complex business problems and is passionate about driving meaningful changes in the client experience.
• This role is client-facing and will partner with Sales, Product, and Engineering to help ensure the realization of key deals and ensure customer-backed development within our product organization by representing voice of the merchant.
  
  
  

Your day-to-day:

• Act as a trusted advisor to PayPal's top merchants by illustrating a deep expertise in our enterprise payment solutions and how they help optimize their business across the payments value chain.
• Develop a deep understanding of the needs of our most strategic clients and act as a source of insight and advocacy to shape the design of our products and inform the priorities on product roadmaps.
• Support strategic initiatives aimed at driving adoption of PayPal’s newest product innovations.
• Frequently pull together and manage partners both internal and external to drive client outcomes. This includes but is not limited to: Product, Engineering, Marketing, Sales, Issuing Banks, and Networks
• Illustrate a deep understanding of the payments ecosystem and the ecommerce landscape. Stay up-to-date on the latest payment trends, including regulatory changes and network mandates and their impact on our customers' business models.
• Generate, leverage and scale insights from engagements to empower the broader PayPal organization, proactively source new business opportunities, and maintain PayPal's position as a thought leader.
  
  
  

What do you need to bring:

• Superior communications (verbal, prose, PowerPoint) skills; concise, clear and convincing with external client experience.
• Strong track record in developing strategic insights and driving outcomes from quantitative and qualitative data.
• At least 10 years of experience in the payments industry, ideally in checkout, issuing, or card processing; Strong familiarity with North American market payment needs, including auth optimization, vaulting, funnel conversion dynamics, etc.
• At least 10 years of experience with a proven track record of client engagements in roles such as Sales, Relationship Management or Client Consulting.
• Familiarity with developer toolkits and integration components such as SDKs, APIs, etc.
• Appetite to learn and comfortable with uncertainty.
• Strong collaborator, with experience working across teams to drive results. Experience working with product and engineering is a plus.
• Bring a constant sense of optimism and curiosity. Jerks need not apply.
• Bachelors Degree required, MBA or quantitative degree preferred, but not mandatory
  
  
  

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.

The U.S. national annual pay range for this role is $82500 to $187990

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com

Who We Are:

To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.

Notice to Applicants and Employees who reside within New York city. Click https://careers.pypl.com/Contact-Us/default.aspx

to view the notice.

REQ ID R0115839