Director of Customer Support
X4 Group provided pay range
This range is provided by X4 Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
X4 Group are partnered with a growing medical device start-up to find a Director of Customer Support on a permanent basis to ensure the successful onboarding of new customers, and lead efforts to optimize clinical workflows, patient care, and implementation support.
See below for a breakdown of the key info & requirements:
Position:
- Title: Director of Customer Support
- Salary: $125k-$150k + benefits
- Location: Greater Boston, Massachusetts (Hybrid)
- Start date: ASAP
Areas of experience needed:
- 10+ years' medical device clinical product support experience
- Remote Patient Monitoring implementation experience preferred
- Strong knowledge of class II medical device regulations and compliance
Candidates will need US citizenship or a Green Card to be considered for this opportunity.
Apply now or feel free to drop me any questions. Furthermore, successful referrals are always generously rewarded, so please do share with your network if you have a contact who could be interested!
-
Seniority level
Director -
Employment type
Full-time -
Job function
Customer Service -
Industries
Medical Equipment Manufacturing
Referrals increase your chances of interviewing at X4 Group by 2x
See who you knowFeatured Benefits
Inferred from the description for this job
-
Medical insurance -
Vision insurance -
Dental insurance -
401(k) -
Pension plan
Get notified about new Director Customer Support jobs in Greater Boston.
Sign in to create job alertSimilar jobs
People also viewed
-
Team Manager - Customer Service
Team Manager - Customer Service
-
Head of Customer Relations Management m/f/d
Head of Customer Relations Management m/f/d
-
Global Head of Services
Global Head of Services
-
REMOTE Customer Service Manager
REMOTE Customer Service Manager
-
Director, Customer Success – Loyalty/CDP
Director, Customer Success – Loyalty/CDP
-
Customer Success - Senior Team Lead
Customer Success - Senior Team Lead
-
Director, Customer Success Operations
Director, Customer Success Operations
-
R&D Customer Focus Director
R&D Customer Focus Director
-
Contact Center Supervisor
Contact Center Supervisor
-
Associate Director, Customer Service
Associate Director, Customer Service
Similar Searches
Explore collaborative articles
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
Explore More