Director of Customer Support

X4 Group are partnered with a growing medical device start-up to find a Director of Customer Support on a permanent basis to ensure the successful onboarding of new customers, and lead efforts to optimize clinical workflows, patient care, and implementation support.

See below for a breakdown of the key info & requirements:

Position:

• Title: Director of Customer Support
• Salary: $125k-$150k + benefits
• Location: Greater Boston, Massachusetts (Hybrid)
• Start date: ASAP

Areas of experience needed:

• 10+ years' medical device clinical product support experience
• Remote Patient Monitoring implementation experience preferred
• Strong knowledge of class II medical device regulations and compliance

Candidates will need US citizenship or a Green Card to be considered for this opportunity.

Apply now or feel free to drop me any questions. Furthermore, successful referrals are always generously rewarded, so please do share with your network if you have a contact who could be interested!