Director, Middleware Reliability Engineering

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Are you passionate about building and scaling high-performance, resilient systems?

Visa’s Product Reliability Engineering (PRE) team is seeking a visionary Middleware Reliability Engineering (MWRE) Lead to drive the design, implementation, and operation of our next-generation middleware platform. In this role, you will be at the forefront of shaping Visa’s digital future, ensuring our products and services operate with exceptional reliability, availability, and performance.

What you’ll do:

• Lead and inspire a high-performing team of engineers to deliver world-class middleware solutions.
• Design and implement a robust middleware support and deployment model in the public cloud.
• Embrace Agile methodologies to foster innovation, collaboration, and rapid delivery.
• Drive reliability and performance by leveraging your deep understanding of middleware technologies.
• Collaborate closely with cross-functional teams to ensure alignment with business objectives.
• Foster a culture of innovation and continuous improvement within the team.
  
  

What you’ll bring:

• Proven experience leading middleware engineering teams in a complex, high-scale environment.
• Strong technical expertise in middleware technologies (e.g., Springboot, MKS, SQS, JBoss).
• Deep understanding of cloud computing platforms (e.g., AWS, GCP, Azure).
• Proven track record of implementing and scaling Agile/Scrum methodologies.
• Experience with containerization technologies (e.g., Docker, Kubernetes).
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
  
  

What we offer:

• The opportunity to work on cutting-edge technologies and solve complex challenges.
• A collaborative and inclusive work environment.
• Competitive compensation and benefits package.
• Opportunities for professional growth and development.
  
  

If you are a passionate and results-oriented leader with a proven track record in middleware engineering, we encourage you to apply. Let’s build the future of payments together!

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications

• 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD
  
  

Preferred Qualifications

• 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
• Proven experience leading middleware engineering teams in a complex, high-scale environment.
• Strong technical expertise in middleware technologies (e.g., Springboot, MKS, SQS, JBoss).
• Deep understanding of cloud computing platforms (e.g., AWS, GCP, Azure).
• Proven track record of implementing and scaling Agile/Scrum methodologies.
• Experience with containerization technologies (e.g., Docker, Kubernetes).
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
  
  

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 159,200.00 to 230,850.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.