L&D Delivery and Facilitation Manager

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.

About The Role

As the L&D Manager, you will lead end-to-end learning program solutions, heavily focused on in-person and virtual course facilitation and delivery of people manager and team effectiveness/building content. Using expert facilitation skills, you will be responsible for creating engaging and inclusive live in-person or virtual experiences for CrowdStrike people managers and teams worldwide. As a global company, the role requires scheduling flexibility for multiple time zones and availability for domestic and global travel for onsite learning programs. Audiences can include CrowdStrike employees across all levels, from intern to C-suite. You will report to the Director, Leadership, Learning & Development (LLD), within Global HR.

What You'll Do

• Manage assigned learning programs from end-to-end, including initial project scope definitions, delivery strategies, and continuous program updates and maintenance
• Lead and manage the team effectiveness learning curriculum for the LLD team, including the design and development of facilitator-led courses as well as self-service workshops for people managers
• Use instructional design methods (i.e., ADDIE, Merrill’s Principles, Bloom’s Taxonomy) to create employee-centric team effectiveness and team building curriculum
• Incorporate adult learning theory to develop and build learning assets and solutions using authoring software and tools, such as Microsoft PowerPoint, Articulate 360, Captivate, Vyond, and graphic/video software (i.e. Adobe suite, iMovie)
• Build and manage relationships with business leaders, HR Business Partners, external consultants and other key stakeholders to understand each function's strategy and priorities and translate those into learning goals and opportunities
• Collaborate with subject-matter experts (SMEs) and functional stakeholders to perform needs analysis, scope projects, and evaluate existing materials to identify the appropriate approach and content for CrowdStrike’s diverse audiences
• Oversee learning program operations, including communications, forecasting, scheduling, strategy, measurement, and logistics in alignment with the overall LLD Roadmap
• Provide learning admin support, including LMS administration, intranet communications, and content repository site management
  
  

What You'll Need

• 4+ years of experience with facilitating, teaching, and presenting to a wide range of employee audiences, from interns to C-suite, of size varying sizes
• 4+ years of in-person and virtual facilitation on leadership, employee, and team development content
• 4+ years of experience partnering, collaborating, and consulting multiple internal business partners and stakeholders
• 3+ years of experience in instructional, user-experience, training or process design
• 3+ years of experience delivering learning content to a global, multi-region audience
• Bachelor's degree or equivalent years of professional experience
  
  

What You'll Bring

• Passion for developing and supporting people managers to help them grow and succeed in their leadership roles
• A creative and unique design approach to building team effectiveness experiences
• Global perspective and ability to think and plan at scale
• Organized with a strong attention to detail
• Engaging and approachable facilitation skills and able to build connections with learners
• Excellent interpersonal skills and ability to build and sustain relationships
• Adaptable with the ability to flex to frequently changing needs
• Ability to manage complex and highly visible learning programs
• Ability to make decisions based on multiple, often conflicting perspectives
• Positive team player willing to collaborate and support on all LLD program curriculum as needed
  
  

Bonus Points

• MBA, Master’s degree, or certifications in adult learning or learning technologies
• Experience using assessment-based learning (i.e. Everything DiSC)
• Work experience in a SaaS or technology-related industry
  
  

Benefits Of Working At CrowdStrike

• Remote-first culture
• Market leader in compensation and equity awards
• Competitive vacation and flexible working arrangements
• Comprehensive and inclusive health benefits
• Physical and mental wellness programs
• Paid parental leave, including adoption
• A variety of professional development and mentorship opportunities
• Offices with stocked kitchens when you need to fuel innovation and collaboration
  
  

CrowdStrike is proud to be an equal opportunity and affirmative action employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.

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Right to Work

CrowdStrike, Inc. is committed to fair and equitable compensation practices. The base salary range for this position in the U.S. is $105,000 - $160,000 per year + variable/incentive compensation + equity + benefits. A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location.