Strategy & Operations Coordinator, Marketing

Company Description

Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy, Reverb, or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human.

Salary Range

$91,000.00 - $119,000.00

What’s the role?

We are looking for a Strategy & Operations Coordinator to support operational excellence for 3 functions within the Marketing and Operations (COMO) Org at Etsy - (1) Growth Marketing (2) Product & Retention Marketing (3) Brand Marketing & Communications. This role will support critical business and organizational operations, enabling the Marketing teams to operate efficiently to achieve their strategic goals. The ideal candidate is familiar with marketing functions, highly motivated, analytical, process oriented, and an excellent communicator (written and verbal).

This is a full-time position reporting to the Senior Strategy and Operations Manager, COMO. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy.

This role requires your presence in Etsy’s Brooklyn Office once or twice per week depending on your proximity to the office. Candidates living within commutable distance of Etsy’s Brooklyn Office Hub may be the first to be considered. Learn more details about our work modes and workplace safety policies here.

What’s this team like at Etsy?

The Strategy & Operations team drives strategy development and builds systems to enable investment in, accountability for, and teams’ understanding of that strategy. This role is on the Strategy & Operations team supporting the Marketing Functions within the Operations and Marketing Org (COMO)

What does the day-to-day look like?

• Design processes, tools, and operating cadences to achieve organizational outcomes for the Growth Marketing, Product & Retention Marketing and Brand Marketing & Communication teams.
• Support the Marketing Leadership team to plug into company level business processes such as annual and quarterly business planning (AOP and OKRs), quarterly business reviews (CEO review), etc by coordinating content and managing deadlines.
• Create, maintain, and implement operating rhythms for Marketing Leaders.
• Schedule, attend, and note-take at Marketing Leadership meetings as a thought-partner. This includes taking notes, scheduling follow ups, and being the “eyes and ears” for the Marketing Leadership.
• Provide calendaring support for the (3) Marketing Leaders.
• Facilitate information sharing from Marketing Leaders to their teams to ensure transparency and clarity on each function’s strategy, progress and broader business context.
• Maintain all communication channels including: Google distribution lists and Slack channel lists with new joiners, exits, and org changes, etc.
• Support team gatherings in partnership with COMO Executive Assistant and the Internal Gathering team.
• Ad-hoc program management to stand-up a new process or program.
• Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law.
  
  

Qualities that will help you thrive in this role are:

• 1-3 years of demonstrated experience developing processes and tools to enable smooth operations.
• Familiarity with the marketing function or direct experience in a marketing team.
• High attention to detail and exceptional verbal and written communication skills.
• Ability to define, organize and operationalize a plan to tackle nebulous challenges.
• Ability to maintain order, focus and calm in times of ambiguity and changing priorities.
• A trust in and commitment to Etsy’s vision, mission and values.
• This role supports senior leadership and will require you to flex in multiple directions as priorities shift - having a positive, roll-up-your-sleeves and get the work done approach will set you up for success in this role.
  
  

Additional Information

What's Next

If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about.

Our Promise

At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If, due to a disability, you need an accommodation during any part of the interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.