Chief Operating Officer
Chief Operating Officer
The Mom Project
San Francisco, CA
See who The Mom Project has hired for this role
- This is an in-person role, candidates should be located in SF. Additional office located in Marin, CA*
This is managing a team of around 10 FTE and growing. This is great for a seasoned manager/director/VP with a large number of direct reports and experience to take their career to the next level! Seeking an executive with experience in scaling and growth.
Our Business
We are a premier, well-established reproductive fertility group dedicated to delivering highly specialized life-changing fertility treatments. Our expertise is in providing egg donation, donor embryo, and gestational surrogacy services. Our services are in demand across a wide patient base, attracting a clientele locally, nationally, and internationally. Our focus on exceptional customer service and achieving outstanding outcomes for our brand-sensitive clientele drives our pursuit of excellence in reproductive medicine. Our company is privately owned and looking to expand our leadership team.
Value Proposition
We are a leader in reproductive healthcare and third party reproduction. We are leaders in understanding government regulations and specifications domestically and abroad related to third-party reproduction. We are innovators in the fertility space and committed to increasing access to care.
The Location:
Full-time, on-site, San Francisco & Marin
Responsibilities
- Must enjoy working with and coaching a team to execute a plan to meet the financial and operations goals
- Oversee operations of the clinic, ensuring all activities comply with legal regulations and guidelines. This will include HR oversight.
- Develop and implement operational policies and procedures to improve efficiency and effectiveness.
- Coordinate with other healthcare professionals to provide high-quality patient care.
- Mentor and lead staff, evaluate performance, and help staff achieve their career potential.
- Evaluate leadership team and recommend appropriate structure, roles, and responsibilities
- Strong financial acumen to understand P & L, cost, and opportunities for improvement.
- Monitor and manage the clinic's budget, ensuring resources are used optimally.
- Create and execute Strategic Workforce and Capital Expenditure plans.
- Oversee patient satisfaction and resolve any concerns.
- Ensure that the clinic is updated with the latest healthcare technology and trends.
- Coordinate with industry partners to streamline operations and improve communication.
- Promote a positive and supportive work environment for all team members.
- Ensure compliance with all relevant healthcare regulations and standards.
- Develop organizational Key Performance Indicators and create plans to improve the metrics
- Accountability Culture
- Team Building, Collaboration, Teamwork & Interpersonal Skills
- Strong knowledge of healthcare systems, regulations, and procedures.
- Finance and Business
- Critical Thinking and Problem-Solving and Decision Making
- Strategy Development and Execution
- Customer and employee focused.
- Positive, can-do attitude
- Passionate and proud of our work
- Winning as a team
- Sustainable business for the future
Immediate
Compensation
Fair Base salary plus a competitive incentive program and bonus based on personal and company performance to plan. Tremendous opportunity to grow with a forward-thinking company that is making fertility accessible and affordable to all.
-
Seniority level
Executive -
Employment type
Full-time -
Job function
Management and Manufacturing -
Industries
Technology, Information and Internet
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