Advisory IT Technical Architect

The Information Technology team at Russell Tobin & Associates is supporting a Biotechnology company that has an opening for an Advisory IT Technical Architect (Windows Autopilot).

Location: Remote, Boston, MA

Duration: 12 Months Contract to hire

Pay Range: $65/hr-$75/hr on W2 (DOE)

Note: Open to Travel to Shelton and Boston area

Job Description:

We are seeking a highly skilled and experienced Senior Modern Workplace Engineer to join our dynamic team. The ideal candidate will possess a deep understanding of Windows Autopilot, Azure services, End User Computing, and Desktop Engineering. As a Senior Engineer, you will play a pivotal role in designing, implementing, and maintaining end-user computing solutions that ensure seamless and efficient experiences for our organization's workforce. Your expertise will be critical in driving innovation, optimizing processes, and maintaining a high standard of technology service delivery.

Responsibilities:

• Lead the design, development, deployment, and maintenance of Windows Autopilot solutions to streamline the provisioning and onboarding of end-user devices.
• Collaborate with cross-functional teams to architect and implement Azure-based solutions, ensuring integration with existing systems and services.
• Provide expert-level support and troubleshooting for complex technical issues related to end-user computing, including hardware, operating systems, applications, and peripherals.
• Contribute to the development and implementation of Desktop Engineering standards, guidelines, and best practices, ensuring consistency and security across the organization's device landscape.
• Drive the evaluation, selection, and adoption of new technologies, tools, and processes to enhance end-user computing efficiency and effectiveness.
• Mentor and guide junior team members, providing technical leadership and fostering a culture of continuous learning and professional growth.
• Participate in project planning, scope definition, resource allocation, and project execution to ensure successful delivery of end-user computing initiatives.
• Collaborate with stakeholders to gather requirements, define technical specifications, and translate business needs into practical solutions.
• Stay up to date with industry trends, emerging technologies, and advancements in the End User Computing field, and assess their potential impact on the organization's technology landscape.
• Contribute to the development and maintenance of documentation, including design documents, operational procedures, and knowledge base articles.

Qualifications/years of experience:

• Bachelor’s degree in computer science, Information Technology, or a related field
• Minimum of 8 years of hands-on experience in End User Computing, Desktop Engineering, and related technologies.

Technology Requirements: Relevant certifications (e.g., Microsoft 365 Certified: Modern Desktop Administrator, Azure certifications) are a strong plus.

• In-depth expertise with Windows Autopilot, Azure services (Azure AD, Intune, etc.), and deploying and managing modern workplace solutions.
• In-dept expertise in Apple Mac management preferably with JAMF, Moysle, or Intune.
• Proficiency in designing, implementing, and supporting end-user devices, including desktops, laptops, mobile devices, and associated peripherals. Including MDM and MAM policies in Intune.

Soft Skills Needed:

• Strong understanding of security best practices and experience implementing security measures within end-user computing environments.
• Proven ability to lead complex technical projects, collaborate across teams, and deliver high-quality solutions on schedule.
• Excellent problem-solving skills with the ability to diagnose and resolve intricate technical issues.
• Effective communication skills, both written and verbal, with the ability to convey complex technical concepts to both technical and non-technical stakeholders.
• Demonstrated leadership capabilities and the ability to mentor and guide junior team members.
• Self-motivated, adaptable, and able to work effectively in a fast-paced and evolving environment.
• Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously.

Benefits Info: Russell Tobin eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.