MIS System Analyst
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- Analyze existing systems, understand business requirements, and identify areas for improvement or optimization
- Understand the structure, policies, and procedures of Amax to recommend solutions that enable the organization to run its daily operations more efficiently.
- Participate in user requirement sessions to identify opportunities for process improvement and technical solutions
- Develop and document user requirements, to-be process flows and work collaboratively with the development team to design a solution meeting the business requirements
- Design solutions with maximum usability while minimizing complex code and customization
- Collaborate with onsite and overseas development teams to make sure solutions meet the business requirements
- Develop and maintain documentation related to system functions and use
- Provide ongoing system support, including responding to user issues, collaborating with the technical team to analyze and resolve reported system issues, and communicating the resolution of issues to the users
- Provide training and support to end-users to help them effectively use new or updated systems
- Manage projects related to system development, upgrades, or enhancements, including planning, scheduling, and resource allocation
- Bachelor's degree in business information systems or similar professional field
- Very familiar with business systems such as ERP, MES, CRM, PLM, etc
- Experience in business analysis and requirements definition
- Knowledge of software development lifecycles and methodologies
- Experience gathering and analyzing user input and requirements
- Experience documenting user stories and creating to-be process flow diagrams
- Experience collaborating with business stakeholders
- Knowledge of all aspects of testing end-user products: Functional, Performance, Security, Usability, etc
- Strong analysis and problem-solving skills
- Strong presentation, communication (written and verbal) skills, and interpersonal skills
- Work as part of a team and individually
- Any software programming experience is a plus
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401(k)
- Flexible spending account
- Commuter benefits
- Disability insurance
The Team
We wouldn't be successful without our passionate team of dedicated people. We are always searching for talented individuals to join the team. As a next-gen solution provider at the heart of Silicon Valley, AMAX employees benefit from a collaborative, fast-paced work environment that features access to the most cutting-edge technology in the IT world. AMAX offers an array of job positions for ambitious minds seeking the opportunity for intellectual and career growth.
Our Commitment
AMAX is an equal-opportunity employer. We embrace diversity in our employee population. We provide equal opportunity to all qualified applicants for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
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Seniority level
Associate -
Employment type
Full-time -
Job function
Information Technology -
Industries
Non-profit Organizations and Primary and Secondary Education
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