Quality Assurance Supervisor

• Oversee daily activities of QA Specialists and COA Technicians.
• Report any food safety and quality problems to personnel with authority to initiate action.
• Handle day-to-day production issues/concerns/questions/requests.
• Supervise the following regarding holds:
• Hold materials due to quality, food safety and positive release reasons per Hold Policy
• Release products which are on hold when approval is received
• Delegate closure to hold reports in the database after confirmation has been received that disposition has been carried out
• Train QA team on execution of holds and work to reduce the number of holds generated.
• Perform final verification on all CCPs identified in company HACCP plan.
• Assist in mock recalls for primary packaging material, raw material and finished goods.
• Participate in audits conducted by third party auditor, customers and local/state inspectors.
• Assist in investigations on poor quality issues and customer complaints.
• Assist in filling out customer questionnaires, where needed.
• Contact suppliers/brokers regarding issues regarding raw materials.
• Perform final verification on all CCPs identified in HACCP plan and participate as a HACCP team member.
• Lead team in internal audits, verify findings are recorded appropriate to the program and addressed/closed-out in a timely manner.
• Coordinate with engineering's review of equipment and policy related to projects and contractor activity.
• Assign departmental staffing and manage employee attendance.
• Coordinate other daily activities as necessary or required by the QA department.
• Assign training to new QA Specialists.
• Approve and submit purchase request for QA supplies.

Skills & Education:

• 3+ years of quality assurance experience required.
• 3+ years of increasing management responsibilities in a manufacturing environment.
• Bachelor of Science degree in biological field, food science, microbiology, etc.
• HACCP certification required.

Previous experience supervising a team.