Customer Services Representative

Job Description

ONLY TWO POISITIONS AVAILABLE

$16.00 - $20.00 PER HOUR PLUS DAILY/WEEKLY/MONTHLY BONUS PROGRAMS

BI-LINGUAL PAY INCENTITIVE

WE NEED YOUR “NEXT LEVEL” CUSTOMER SERVICE MINDSET

As part of the CHECKredi team, you will be critical in helping our customers feel we have delivered on the promise. That means building our reputation for top-notch customer satisfaction and upholding merchant confidence in our ability to clear and accept payments of all kinds as soon as possible to ensure their maximum income-earning potential.

As a “CUSTOMER SERVICE SPECIALIST” you will play a pivotal role in ensuring every customer has a professional and friendly payment experience.

YOU WILL….

• Answer incoming calls and make outbound calls to customers to confirm, schedule and accept payments of all kinds in a timely friendly manner.
• Professionally navigate A windows based and web-based system to track and optimize customer files.
• Use your sharp listening skills and probing questions to help customers navigate the payment process.
• Monitor, update, and maintain customer databases with accurate customer information including call details, disposition of calls, payments and other results.
• Participate in quality assurance processes, programs, and incentives.
  
  

DETAILS

• $16.00 - $20.00 per hour plus Bonus
• Bi-Lingual pay incentives
• Health and Dental Insurance Available
• 401K
• Paid Time Off
• 8:00am – 5:00pm Monday – Friday
• Vacation Time
• Comprehensive Training Program
  
  

Apply in Person for Immediate Interview at:

CHECKredi Payment Services

406 Park Place

Lexington, KY 40511

859-967-7334 Office

859-231-7558 Fax

customerservice@checkredi.com

Company Description

CHECKredi has been in business for 35 years and has a high retention of employees. We are dedicated to serving our employees and customers.

CHECKredi has been in business for 35 years and has a high retention of employees. We are dedicated to serving our employees and customers.