Managing Director

Now seeking an experienced Managing Director who thrives in implementing operational, finance, people and technology strategies to deliver a strong foundation for sustainable clinic growth!

ABOUT THE OPPORTUNITY

BoozmanHof Eye Clinic has been providing comprehensive, compassionate, and individualized eyecare for patients in Northwest Arkansas since 1977. In response to patient demand and an increased need for high quality surgical care in the region, BoozmanHof later opened the BoozmanHof Eye Surgery and Laser Center in 1996.

Recognized as a Center of Excellence by Allergan and featured in numerous national publications, the BoozmanHof Eye Surgery and Laser Center provides cutting-edge surgical procedures such as LASIK, cataract, oculoplastic and glaucoma. With 12+ doctors of optometry and ophthalmology, BoozmanHof boasts a family-friendly culture rooted in exceptional patient-centric services and is proud to be certified by the Accreditation Association for Ambulatory Health Care (AAAHC).

Poised for continued growth, BoozmanHof’s ownership is seeking a Managing Director who thrives on bringing the next chapter of an organization’s vision to life. Reporting directly to BoozmanHof’s CEO who serves alongside the other clinic practice owners, the Managing Director will be a future-focused, operations-centric, and financially savvy leader capable of executing the practice’s vision, ensuring organizational alignment around people, processes, systems and strategy. Learn more online at www.boozmanhof.com.

YOUR MISSION AS MANAGING DIRECTOR

• SERVE AS TRUSTED PARTNER & OPERATIONAL LEADER – Serve as a close partner to BoozmanHof’s clinic leadership and practice ownership. Identify, implement and sustain an organizational structure that supports day-to-day operations and positions the practice for sustainable growth. Provide oversight for all aspects of non-clinical care, including HR, finance, facilities, technology, marketing, security, and purchasing. Lead by example with the highest ethical standards, integrity, compassion, and enthusiasm for clinic excellence.
• GROW AND LEAD A HIGH-PERFORMING TEAM– Provide leadership and mentoring for a small yet mighty team of operations leaders who oversee 100+ team members as well as manage third-party accounting, marketing and IT service providers. Promote a culture which supports BoozmanHof’s mission, drives employee engagement, prioritizes collaboration and fosters a “work smarter, not harder” approach. Lead a team to build trusted relationships with both internal and external constituents and stakeholders.
• ENSURE EXCELLENCE IN PATIENT CARE & CLINIC OPERATIONS – Lead daily clinical and operational functions and drive the operational vision throughout the organization with a focus on excellence and efficiency. Collaborate with doctors and managers to create processes focused on driving efficiencies across staffing, scheduling, technology, and workflows to maximize patient experience and accelerate growth. Ensure all health care services provided meet or exceed standards of care and comply with local, state and federal regulations for the delivery of health care. Maintain necessary accreditation, licensure and/or certification of all clinical facilities and programs.
• OVERSEE HR, FINANCE, TECHNOLOGY, MARKETING & FACILITIES MANAGEMENT – Drive enthusiasm for BoozmanHof’s mission and foster a positive and collaborative culture that supports teamwork, accountability and open communications. Manage all human resource functions, including HR policies, procedures, and best people practices; oversight of benefits selection and open enrollment; guidance and support to leaders on employee relations matters; support hiring, onboarding and employee training and professional development and performance management. In partnership with a third-party accounting provider, maintain oversight of practice financial operations including billing, disbursements, reporting, budgeting and ensure optimal efficiency and profitability within the practice
• POSITION FOR GROWTH – Identify opportunities for practice growth and revenue diversification. Partner with leadership and practice owners to ensure alignment on both short- and long-term goals. Ensure BoozmanHof has a comprehensive marketing and communication strategy, aimed at increasing clinic visibility, reinforcing brand identity and expanding sources of referrals and future patient engagement.

IS THIS A MATCH FOR YOU?

• You have gained 7-10+ years of progressive leadership experience, including a demonstrated record of success in growing and developing people, processes, and organizational resources. Prior experience in a clinical or healthcare setting is a plus yet not required.
• You have prior experience managing a high performing team. You are capable of creating a healthy team culture, emphasizing teamwork, collaboration, and accountability. Ideal management experience includes leading a core team of 3-5+ people leaders with indirect responsibility and oversight for 100+ team members.
• You have strong relationship-building skills, an executive presence, an ability to serve as a credible resource within the organization, and a well-honed ability to collaborate and to influence internally, externally, and cross-functionally. You have served as the face and voice of an organization.
• You have superior organization and project management skills with an ability to manage multiple tasks and deadlines simultaneously. Serving as both player-and-coach is a natural leadership style for you.
• You are well-versed in proactively communicating in a transparent manner with internal and external stakeholders. You confidently interact at all levels and react with diplomacy and tact. You bring experience communicating a vision and a road map with patience and clarity to a wide range of stakeholders.
• You have strong technology skills, including MS Office Suite, practice management platforms and EHR systems.You have a strong business and financial acumen. Prior experience in financial modeling, budget processes and direct P&L ownership for small- to mid-sized organization in growth mode is ideal.
• Four-year college degree is required; MBA, CPA/CMA, and or advanced degree is a plus.

WHY JOIN US?

• LEAD OUR NEXT CHAPTER OF GROWTH – If you thrive in developing and implementing best practices and identifying opportunities for continued improvement, this job is for you. We are seeking an entrepreneurial leader with both the energy and drive along with the operational and financial know-how to ensure a strong foundation for continued clinic growth.
• JOIN OUR FAMILY-ORIENTED CULTURE – Join a culture with deep family values committed to supporting each employee as much as it supports the patients and the community in which it serves. BoozmanHof is passionate about caring for team members, empowering each to achieve their best self.
• COMPETITIVE COMPENSATION & BENEFITS PACKAGE – BoozmanHof offers a competitive base salary and comprehensive benefits including medical, dental, vision, life and disability insurances; 401(k) plan; and paid time off.

LOCATION

This full-time position requires an onsite presence at BoozmanHof’s clinic in Rogers, Arkansas. Travel requirements include occasional presence at various BoozmanHof clinic sites as well as industry meetings, continuing education seminars, and, relevant brand awareness events. Relocation assistance is available.

READY TO APPLY?

Upload your resume via LinkedIn or at www.occhiosearch.com. Please direct all questions, referrals, and applications to our retained search consultants at Occhio Search & Recruitment. Contact Angie Akerman (angie@occhiosearch.com) or Sarah Krueger (sarah@occhiosearch.com) with questions. All resumes, referrals and inquiries will be held strictly confidential.