VP, Global Credit Cards

The Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:
PayPal serves tens of millions of consumers globally and has one of the largest US cobrand credit programs across all industries, including the highly successful PayPal Credit and PayPal Cashback Mastercard products. We are looking to build upon our success and significantly scale our Credit Card line of business thru both product and go to market innovation that serves both our consumers and our merchants. We are seeking a strong, seasoned leader to join our team as VP, Credit Card Commercial Lead, which will help PayPal achieve those goals. To be successful, the candidate needs to excel in highly collaborative, cross-functional and values-driven environment.

Job Description:
Job Description:

• Own & accelerate growth by leading efforts to deepen engagement with existing base, reduce churn, scale existing consumer engagement and unlock new acquisition use cases combining product and marketing into a holistic credit card strategy & narrative.
• Work with the credit and consumer product teams to have the credit card products we offer work seamlessly with the existing products in the portfolio
• Drive step-function improvements via strategic initiatives across the full funnel of the product lifecycle and go-to-market activities ( e.g. product, marketing, sales, account management).
• Represent and own the ‘voice of the customer’ and market approach across the business unit.
• Define and articulate through narratives, presentations, and documentation the vision and direction of the merchant lending products.
• Cross functional collaboration:
• Partner closely with Product on our roadmap to ensure we’re building the right solutions for our current and future target markets.
• Partner closely with Marketing to ensure we are meeting our collective goals across adoption and revenue.
• Influence cross-functionally across Product, Design, and Growth to drive alignment on strategy, narrative, and priorities.
• Work closely with markets on how to bring our credit card products to market and create adoption and engagement - includes pricing, positioning, etc
  
  
  

Requirements

• 15+ years of leadership and P&L management experience in fintech, payments, or financial services companies that have industry leading credit card products and processes
• Good understanding of global consumer credit needs
• Experience leading business functions that require coordination of many stakeholders and cross functional teams
• Experience developing a multi-year vision, strategy and roadmap for large scale products
• Very strong written and verbal communication skills with a talent for precise articulations of customer problems
• Ability to adapt, be flexible and responsive to dynamic situations
• Ability to navigate highly matrixed environment.
• Exceptional leadership abilities with a proven track record of effectively leading and developing high-performing teams. 
• Strong coaching and mentoring skills, with a commitment to empowering team members to reach their full potential and achieve professional growth. 
• Proven ability to lead by example, embodying the PayPal Leadership Principles and promoting a culture of integrity, respect, and inclusivity. 
  
  
  

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com

Who We Are:

To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.

Notice to Applicants and Employees who reside within New York city. Click https://careers.pypl.com/Contact-Us/default.aspx

to view the notice.

REQ ID R0112744