Director of Operations

VCP PROVIDES EXCELLENT BENEFITS!!

• Employees pay $0 out-of-pocket towards health, vision and dental premiums
• VCP offers a 401k plan at a 4% match
• Employees receive 6 weeks of paid time off in addition to major holidays
  
  

Veterans Community Project (VCP) Overview

Founded in 2016 in Kansas City, MO, VCP is dedicated to supporting every man and woman who took the oath to defend our nation. The greatest barrier to ending Veteran homelessness is the revolving door of unstable housing and the frustrating maze Veterans must navigate in order to get basic support. We believe that to be an effective program, the first step is to connect Veterans and the community. VCP created an innovative homeless housing program and outreach assistance that provides inclusive services to aid Veterans in re-claiming control over their lives.

The Team

We, the team members and co-founders of VCP, are connectors, feelers, and doers on a mission to help our kin, our kind. We move with swift, bold action, driven by our mission. We believe in collaboration, community, compassion, and above all, serving Veterans with dignity and respect.

The Role

The Director of Operations will oversee and lead all day-to-day operations, with a comprehensive understanding and assisting in the coordination of all programs, activities, and facility needs. This role requires ensuring that every aspect of the organization runs smoothly, from service requests to logistical support, with a keen focus on volunteer engagement. The Director of Operations will lead the Operations team in consistently improving best practices and processes, working closely with the Executive Director to achieve VCP’s strategic goals. This position will manage resources, including finances, personnel, and service providers, and serve as the primary point of contact for supply orders to maintain efficient operations. Additionally, the Director of Operations will be deeply involved in project management, vendor interactions, and policy implementation, collaborating with other department Directors to ensure seamless operations. A key responsibility of this role is to develop and maintain strong relationships with volunteers, ensuring effective engagement and support. The Director of Operations will also partner with Development and Marketing teams to implement volunteer programs and execute VCP-sponsored events, while advocating for the VCP mission and assisting in budget management.

Essential Duties & Responsibilities

• Oversee and lead all day-to-day operations, ensuring smooth execution across all programs, activities, and facility needs.
• Manage and lead all Outreach and Residential Service requests.
• Lead the Operations team to enhance best practices and process improvements.
• Ensure ongoing staff development and training within the Operations team.
• Collaborate with the Executive Director to achieve VCP’s strategic goals.
• Determine necessary resources, including finances, personnel, and service providers, to support VCP’s objectives.
• Serve as the primary point of contact for all supply orders, ensuring efficient daily operations.
• Lead projects, manage vendor relationships, and ensure timely completion of tasks in collaboration with the Executive Director.
• Work with other department Directors to implement and execute policies and procedures for efficient operations.
• Play a key role in volunteer engagement, including implementing and executing the volunteer program in collaboration with Development.
• Partner with Marketing and Development teams to plan and execute VCP-sponsored events.
• Develop and maintain strong relationships with potential donors and volunteers.
• Lead volunteer groups as needed and ensure their effective engagement and support.
• Advocate for the VCP mission and communicate the organization's story effectively.
• Assist the Executive Director in managing budget line items, overseeing expenditures, and processing invoices.
  
  

Competencies and Areas of Expertise

• Proven ability to manage people, projects, and complex operations.
• Comprehensive understanding of all VCP programs, activities, and facility needs.
• High school diploma or equivalent.
• Ability to lift up to 50 pounds.
• Capable of operating or learning to operate necessary equipment.
• Flexible schedule, including availability for evenings and weekends as needed.
• Skilled in managing multiple, changing deadlines and priorities.
• Ability to follow instructions and lead others effectively.
• Proficiency in Microsoft products and project management software.
  
  

This job description should not be interpreted as all inclusive. It is intended to identify the essential functions

and requirements of this job. Incumbents may be requested to perform job-related responsibilities and tasks

other than those stated in this description. Any essential function or requirement of this job will be evaluated as

necessary should an incumbent or applicant be unable to perform the function or requirement due to a disability

as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation(s) for the specific disability

will be made for the incumbent or applicant when possible.

Veterans Community Project is an equal opportunity employer and complies with all applicable federal, state,

and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against

employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or

ancestry, ethnicity, sex, pregnancy, sexual orientation, gender identity, age, physical or mental disability,

citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other

characteristic protected under applicable federal, state, or local law. All VCP employees, other workers and

representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and

conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation,

benefits, and termination of employment.