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The Director, Risk Management is a key member of the legal leadership team and will work closely with the Company’s general counsel, chief financial officer, EHS leadership, business unit leadership and other top management team members. Reporting to the general counsel, he/she will be responsible for managing all aspects of risk with respect to the organization, its employees, reputation, and assets. Specific risk areas include operational and product liability, auto, corporate governance, cyber, regulatory compliance, and real property.
Primary Responsibilities
Responsible for designing, implementing and leading a global risk management strategy for the organization
Understands and analyzes complex insurance issues and developing and executing appropriate policies and procedures to mitigate the Company’s exposure to risk and to reduce cost
Maintains a leadership role in the tactical execution of all binder requirements, policy renewals and amendments and continual changes in coverage
Responds to numerous queries from carriers, brokers, regulatory agencies and corporate stakeholders across the enterprise, providing requested information daily
Advises internal stakeholders on workers compensation, auto accidents, general liability, professional liability, property, and cyber-crime claims
Ensures the Company is adequately covered and secured across all lines
Reviews, researches and finalizes claims within established regulatory requirements and Company policies
Reviews provider disputes or appeals and provides a detailed analysis of findings
Provides expertise and assistance relative to provider billing and payment guidelines consistent with Company policies and procedures
Develops workers compensation incident reduction programs, shepherds injured employees through work restrictions and resolves open workers comp claims
Provides leadership with loss run analytics and risk mitigation strategies while anticipating changes in the everchanging and expanding risk landscape
Creates and propagates loss run key performance indicators to benchmark risk, rolling out evidence-based risk mitigation initiatives
Maintains detailed metrics and dashboards on vehicle accidents, employee injuries, workers compensation claims, general liability claims and the cost trends associated with each. Utilize data to drive risk mitigation for business units
Recommends and implements risk and cost reduction strategies across all lines of insurance
Manages TPA to rigorous KPIs
Leads by way of example and provides outstanding mentorship to junior claims administrators and colleagues
Qualifications
10+ years of risk management experience in-house as head of risk for an international company, preferably in the manufacturing or industrial sectors
3+ years of claim processing experience
Strong academic credentials, including Bachelor’s degree
Strong verbal and written communication skills; ability to interact at all levels
Ability to effectively communicate and create presentations for the Board of Directors and executive leadership teams
Ability to distill and communicate complex topics to all stakeholders across the company
Highly collaborative when analyzing issues and determining priorities
Demonstrated growth mindset with the desire to learn and proactively seek different views
Demonstrated claims investigations and negotiating experience
Must be self-driven, detail oriented and possess strong organization skills including time-management and prioritization
Travel may be required as business needs dictate
Practical and commercial approach to problem solving
Ability to influence behaviors at all levels of the organization
Proven track record of delivering enhancements to process efficiency including through the use of technology
Ability to manage and develop employees
Drives best in class process and outcomes
Experienced with managing TPAs efficiently and effectively
Ability to produce and present effective presentations and training sessions
Seniority level
Director
Employment type
Full-time
Job function
Legal and Strategy/Planning
Industries
Wholesale Building Materials
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