Communications Manager

About Us

With over 150 million global active users and 2 million transactions per day, Klarna is on the way to becoming the world’s favorite way to shop. To help us get there, we’re assembling an unparalleled global talent team—accelerating individual careers, and disrupting entire industries. We’re looking for people ready to achieve the extraordinary and embrace our bold ambitions as we shape the future of payments and fintech. Will you join us?

What You Will Do

• Create and manage media connections with top-tier print and broadcast outlets, podcasts, and other media to land creative storylines showcasing Klarna’s success and value.
• Monitor market trends and competitor activities to identify opportunities for brand differentiation.
• Train Klarna leaders for media opportunities and speaking engagements.
• Proactively fact-check articles to ensure accurate reporting of Klarna, working with journalists and editors on corrections.
• Defend Klarna’s reputation by actively engaging with journalists to brief them on our business and correct misperceptions.
• Collaborate with global internal stakeholders (product teams, legal, finance, etc.) to find stories to tell and ensure the US audience is well-informed about Klarna’s activities.
• Advise adjacent teams on reputational impacts of arising issues and implement necessary operational changes.
• Ensure standardized processes and routines are in place for high-quality output.
• Contribute your own initiatives and suggestions to enhance our communications strategy.
  
  

Who You Are

• An experienced media relations expert (4+ years), skilled in building press connections and achieving outstanding media results both proactively and reactively.
• Possess a keen nose for newsworthy stories and the ability to generate headlines.
• A driven self-starter who thrives in dynamic, fast-changing environments.
• Extremely detail-oriented with a talent for excellent execution in a fast-paced setting.
• Preferred: Agency experience.
  
  

Awesome to Have

• A proactive approach, ready to embrace a dynamic and demanding role beyond conventional boundaries.
• Flexibility and resilience to handle spontaneous challenges and changes without stress.
• A hands-on attitude, eager to dive deep into tasks and contribute actively.
• Enthusiasm for broad and evolving responsibilities, with a disinterest in strictly defined roles.
  
  

Closing

Please include a CV in English.

Salary range - $113,900 - $154,100 a year

In addition to the posted salary range, there are additional components to Klarna’s compensation package.

Since 2005 Klarna has been on a mission to revolutionize the retail banking industry. With over 150 million global active users and 2 million transactions per day, Klarna is meeting the changing demands of consumers by saving them time and money while helping them be informed and in control.

Over 450,000 global retail partners, including H&M, Saks, Sephora, Macys, IKEA, Expedia Group, and Nike have integrated Klarna's innovative technology to deliver a seamless shopping experience online and in-store. Klarna has over 3,500 employees and is active in 45 markets.