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We’re not just selling sandwiches and salads. We’re selling Happy!
Perks and Benefits:
Health, Dental, Vision, Life Insurance
401(k) Match and other ancillary benefits
Unlimited Paid Vacation
Paid Sick Leave
Employee assistance program
Bonus Program
Parking & Transit Reimbursement
Discounted tickets through Tickets at Work
Pet Insurance
Gym Memberships
Free and delicious Mendo Meals
Clear path for growth and development
SUMMARY
As a DIRECTOR OF RESTAURANT OPERATIONS for Mendocino Farms, you will lead a team of restaurant operators focused on operational excellence. You will lead, manage, and develop our operators in the Los Angeles area. You’ll be an active member of the Operations Leadership Team, help shape operations strategy, and ensure that the company’s strategic initiatives come to light in your market.
This role will be based in Los Angeles and require travel throughout the assigned Mendocino Farms locations in Los Angeles.
KEY DUTIES / RESPONSIBILITIES
Manage field operations teams to deliver on our mission of Selling Happy
Maintain company culture and team morale
Manage day-to-day operations while also working toward long-term business goals
Monitor and drive flawless execution in our restaurants to ensure all aspects of the business meet established guidelines and standards
Hire, develop and train the team and provide paths for growth within our company
Assist with the development of strategic and tactical plans for the market and ensure the completion of each, holding individuals accountable to assigned tasks
Monitor all aspects of the business using the various methods and reporting tools available (Daily sales reports, score cards, guest insights, labor and food cost tools), and then use the data and personal observations to coach and re-established goals
Develop and execute plans and initiatives that consistently achieve and beat the company's desired sales and profitability targets
Champion the operating culture by delivering a high level of system-wide operations execution that exceed guest expectations
Ensure flawless execution and results of new restaurant openings (pre and post opening)
Develop and maintain relationships across the company to ensure productive partnerships with various cross functional business partners and disciplines at Base Camp (Corporate Office).
Deliver consistently on the company's goals and KPI’s
Lead by example through effective coaching, motivating and reinforcing the company's operating principles and core values
Demonstrate progress through analysis and forecasting and presentation of conclusions and recommendations to the executive team.
Ensure compliance with all local laws and regulations as well as company policy
Maintain a strong industry network and local market knowledge for our brand
COMPETITIVE PAY
All Mendo Base Camp members are paid on a bi-weekly basis
QUALIFICATIONS
Education & Experience:
7+ years of successful restaurant management/leadership operations experience required
Previous senior leadership experience leading large restaurant teams in a geographically dispersed operations environment
Skills/Knowledge/Abilities:
Demonstrated ability to lead people and get results through others
Ability to organize and manage multiple priorities
Familiar with Microsoft Office and experience with using Excel
Managed high-performance teams and is a strong team player
Skill in assessing and prioritizing multiple tasks, projects, and demands
Strong written and verbal communication skills
There is no “I” in Mendo.
Mendocino Farms is an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. Mendocino Farms will consider qualified applicants with criminal histories for employment in a manner consistent with the Fair Chance Initiative for Hiring requirements.
Seniority level
Director
Employment type
Full-time
Job function
Management, Administrative, and Customer Service
Industries
Restaurants and Hospitality
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