Quality Assurance Manager- Franklin, Wisconsin

Hiring now for a Quality Assurance Manager at Midwest Orthopedic Specialty Hospital in Franklin, WI.

From the moment you walk through our doors, you'll hear the sounds of hope and strength because we're more than just hospitals, surgery centers and clinics. We're a national faith-based healthcare organization built by empowering our caregivers to deliver compassionate, personalized care. Ascension careers are more than jobs; they're opportunities to enhance your life and the lives of the people around you. What matters to you, matters to us.

Quality Assurance Manager

MUST HAVE 3 years proven leadership- AS WELL AS QUALITY ANALYTICS.

Responsible for conducting quality audits on patient services within 48 hours of registering, correcting errors, and noting trends. Also, QA is responsible for providing training and retraining of agents as well as increasing customer service skills

ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Others may be assigned.

• Completes quality assurance (QA) audits ensure: All demographic, and insurance payer information have been documented correctly; compliance standards in accordance to federal and agency regulations
• All benefits and authorizations are obtained and documented ; Quality assurance standards are met.
• Reviews QA statistical data with Patient Access management & department lead, facilities and training on a regular basis to identify problems and trends, and recommend solutions.
• Facilitates training based on QA trends to increase proficiency with departmental standards and to improve billing integrity.
  
  

Qualifications

KNOWLEDGE, SKILLS, ABILITIES

• Quality assurance background
• Excellent verbal and written communication skills
• Solid problem-solving capabilities to identify data element and compliance issues, prepare audit reports, and identify trends as well as work with staff
• Demonstrate proficiency of Microsoft software products and personal computer. QA software experience is preferred.
• Ability to pay attention to details at all times.
  
  

Education / Experience

Must have 3-5 years proven leadership experience and outcomes- Prior experience is a must.