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Job Title : Support Engineer(remote) Timings : 8:00 AM - 5:00 PM
TOP SKILLS REQUIRED:
Ability to work in a fast paced data driven environment while working with vendors and the team to achieve goal oriented work.
Self-motivated. Ability to make decisions.
Inventory vendor communication would be in association with the Client Inventory/Drop Manager.
Ability to communicate clearly and concisely within the team environment.
OSP experience
Knowledge of OSP Poles
Being able to differentiate between Electric, Cable TV and Telecom Hardware
Copper cable, fiber cable, service drops, peds, J-hooks etc.
Birthmarks
Basic understanding of pole ownership and rental
Working understanding of WALDO
Client OSP symbology
This group also manages an expense reduction program associated with removing dead copper drops in an effort to reduce the aerial rental fees we pay annually.
Lastly, we have also taken on the management of pole inspections mandated by certain states.
The team’s main job function is to work in conjunction with the power company or alone through proactive efforts to manage 3rd party vendor performing pole inventory/inspection and/or drop removal activities.
Deliverables come back from these vendors with the required data attributes where data review needs to occur to confirm quality levels have been met.
Data reviews occur in ArcGIS Pro utilizing different layers of data to ensuring the vendor made correct decisions with linking, attachment and pole ownership, pole discrepancies, adds/deletes, etc.
Along with ArcGIS, systems utilized for review: Googlemaps, Waldo, ARAMIS, and pictures provided by vendor.
Post review, this data is approved and will be stored internally in a new pole record database as well as updating our internal engineering databases.
MAIN JOB FUNCTIONS:
Support the deliverable data reviews coming back from the vendors: inventory and/or drop removals
Support Inventory team in assisting with WC assignments to vendors and other admin tasks to help setup inventories prior to dispatch
Support drop removal project by performing analysis on work/non worker layers vs pole candidate locations to generate the most efficient dispatch list for vendors or Client techs.
Assistance with the PXFR Tool, generating reports and analysis on results, time charged to project, financials, etc
PXFR tool analysis
Ability to address questions from the field forces regarding:
Timesheets
Process issues
Job Management
Excel / Teams etc. experience.
Ability to use different tools within excel to provide reporting data.
Understanding Formulas and other tools
X Lookup, Pivot Tables, Hyperlink, Concatenate and etc.
ArcGIS Pro or GIS experience
Understanding how to utilize ArcGIS Pro to review inventory data received from a vendor.
A working understanding of the different tools within the system.
Table to Excel / Excel to Table
Symbology
Manipulation of the data for data reviews to provide clarity within the review.
Seniority level
Entry level
Employment type
Other
Job function
Information Technology
Industries
Staffing and Recruiting
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