Associate Manager, Social Communications - North America

WHAT ON EARTH IS DECIEM?

Known as “The Abnormal Beauty Company”, DECIEM is the parent company of The Ordinary, NIOD, and other beauty brands & is an industry disruptor with a science first approach to innovation. DECIEM was Co-Founded in 2013 by the late Brandon Truaxe, a visionary who set out to change the beauty industry through authenticity and transparency. He developed DECIEM to be a happy family (of people and beauty brands), rooted in kindness, creativity, diversity, and respect, alongside Co-Founder and CEO, Nicola Kilner.

We are growing rapidly and we’re looking for someone who shares this vision and wants to grow with us!

WHAT WE'RE LOOKING FOR

As the Associate Manager, Social Communications, you will be responsible for supporting the Communications Manager on the Influencer amplification and engagement strategy to grow and nurture the regional community + drive EMV in the US, Canada & Mexico.

This role is based out of our NYC office.

The salary range for this role is $65,000-$75,000 - depending on experience and qualifications.

WHAT YOU'D BE DOING IN THIS ROLE

• Execute brand tactics to continually increase EMV, engagement, traffic, considerations, and conversions
• Responsible for overseeing the daily conversations amongst the community, outside of DECIEM’s owned channels, in both a proactive and reactive way
• Manage the micro, macro and major influencer communities, continually vetting contacts, fostering key relationships and growing databases
• Seek out and nurture The Ordinary and NIOD communities across all major social platforms
• Actively seek out and submit products and brands for local calendar event goodie bags and celebrity seeding via talent agencies
• Responsible for highlighting, and sharing with relevant stakeholders, new social platforms of interest, including subcultures and forums. Continually keeping an eye on evolutions of platforms
• Work with the Global social media team to identify unique UGC-led content per channel to aid audience growth and intrigue
• Identifying and create buzz around key calendar date moments with a focus on talent
• Oversee community tools including ShopMy and Tribe Dynamics for the region
• Report externally to retail partners as part of trade marketing activity involving influencer
• Manage the day-to-day operations of the creator aspect of the North American TikTok shop program
  
  

SKILLS AND QUALIFICATIONS NEEDED TO GET THE JOB DONE

• At least 2 years experience in a similar role
• Strong understanding of, and passion for, the beauty industry and consumer sentiment
• Advanced user of all major social media platforms, understanding capabilities, and evolutions. Also an understanding of the industry trends
• Solid organizational and time management skills, detail-oriented, with the ability to focus and work efficiently in a demanding, fast-paced environment
• Excellent interpersonal, communication skills both written and oral, and ability to work with all levels of staff and management
  
  

WHAT YOU'LL BE GAINING BY JOINING OUR TEAM

There’s a lot of good stuff that comes along with being a DECIEM team member. Here’s a few of our favourite perks and benefits, in no particular order…

• Generous Vacation & Personal Days, plus additional time off for volunteering in your community, voting, peaceful protesting, celebrating your birthday, and more.
• 6 months of paid time off for new parents (inclusive of all genders).
• Work from anywhere 4 weeks per year.
• A hybrid work model (for applicable roles).
• Summer Friday’s - get off at 1pm all summer long! (for applicable roles).
• Unlimited access to an Employee Assistance Program that includes mental health care, mindfulness programs, and more.
• Access to Development Grants & a LinkedIn Learning membership to help you keep growing and learning.
• A generous discount on DECIEM products for you, your family, and your friends.
  
  

BUILDING GROWTH TO POWER GOOD

We are a People first company that lives by our core values to…

• 😊 Do the right thing
• 💡 Create impact
• 🌱 Respect small things
• ❤️ Care too much
• 🚀 Be the future
  
  

These values continue to guide us in all that we do. Along the way, we’ve been honoured to win some pretty incredible awards, including a CEW Achiever Award, Best Skincare Brand at Sunday Times Style Beauty Awards, and Most Popular Sustainable Brand by The Cosmetify Index Global. We’re still blushing!

SUSTAINABILITY AND SOCIAL IMPACT

DECIEM’s objective is to build growth and do good things while prioritizing people, animals, and the Earth.

Our Sustainability strategy is focused on fighting climate change, improved waste management, responsible packaging, responsible sourcing and product lifecycle, and water conservation.

In 2020, DECIEM established the Good Fund to support both large and grassroots charities in response to global events.

CREATING A HUMAN WORLD OF BEAUTY

DECIEM is committed to diversity, equity, and inclusion (DEI) by creating meaningful, measurable change in the lives of our team members and in the communities where we operate. Achieving equality is critical to DECIEM and our future. You can learn more about our DEI commitment in our open letter, "

DECIEM is an equal opportunity employer. We prohibit discrimination based on age, colour, disability, national origin, race, religion, sex, gender, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are also committed to creating and maintaining an inclusive and accessible workplace. If you are contacted to be part of our recruitment process and require accommodation, please let us know.

WANT TO JOIN US?

Thank you for reading the whole thing! If you liked what you heard, kindly send us your resume. We really appreciate your effort in applying for this position. However, only those who have been shortlisted for interviews will be contacted. <3

#SP