Assistant Director of Advancement Services

Position Details

Position Information

About Fordham

Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its nine colleges and schools. It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in Armonk, N.Y., and the London Centre in the United Kingdom.

The University offers a comprehensive benefits package that includes medical, dental, and vision insurance; flexible spending accounts; retirement plans; life insurance; short and long-term disability; employee assistance program ( EAP ); tuition remission; and generous time off.

Successful candidates should have a knowledge of and commitment to the goals of Jesuit Education.

Title of Position Assistant Director of Advancement Services

Position Number A10360

FLSA Exempt

Scheduled Hours Per Week 35

Department Dev Investment Fund Initiative

Campus Lincoln Center

Work Arrangement Hybrid

Hybrid Policy: Please review the Hybrid Policy here.

Position Summary

Reporting to the Executive Director of Advancement Services, the Assistant

Director of Advancement Services will be a key stakeholder in all aspects

of the contribution and data processing work of the Advancement Services

team in Fordham’s Office of Development and University Relations

( DAUR ).

In collaboration with the Executive Director and two Advancement

Services Administrators, the Assistant Director will ensure the smooth

operation of day-to-day activities, including gift processing, data intake, and

record maintenance. They will incorporate best practices for fundraising,

data security, and financial processing in the unit’s operations. They will

help supervise the work of a team of exempt and union employees and

assist in strategically coordinating available resources to best leverage both

talent and tools in the efficient completion of the unit’s work.

The Assistant Director will also support the Executive Director in projects

and strategic initiatives, including but not limited to: helping to develop,

document, and support operational policies and procedures; training staff

both on and outside of the Advancement Services team; maintaining and

implementing system configurations and integrations; engaging in data

analysis; providing project management; and other initiatives as needed.

Extensive experience in CRM and using technology to create greater

efficiency, enhance workflows and productivity, and creatively resolve data

challenges is vital to this role.

Essential Functions

Supervises and reinforces activities related to gift accounting and data management to meet DAUR business needs, targeting continuous improvement, a responsive customer service orientation, increased efficiencies, improved systems integration, and innovative use of technology.

Assists in the ongoing development and implementation of data quality standards and internal financial controls following industry best practices.

Documents, implements, and maintains policies, procedures, and workflows for all aspects of Advancement Services work.

Partners with DAUR unit heads and the Executive Director of Advancement Services to assess data collection strategies and suggest changes and/or new initiatives to support DAUR’s ongoing work.

Reviews and validates gift and biographical information in an MS-Dynamics-based CRM to support DAUR fundraising and engagement efforts.

Maintains an understanding of University, IRS , and CASE policies, regulations, and standards pertaining to gift acceptance, processing, and receipting; guides gift and data processing staff and fundraisers as necessary.

Essential Functions Note This list is not intended to be an exhaustive list.

The University may assign additional related duties as necessary.

Management Responsibilities Guides work of other employees who perform essentially the same work and/or student workers. Organizes, sets priorities, schedules and reviews work, but is generally not responsible for final decisions in hiring, performance management or compensation.

Additional Functions

Works with the Executive Director on special projects and strategic initiatives as dictated by the needs of DAUR , the University, and the Advancement Services group.

Assists in the integration, collection, and regular maintenance of data across multiple systems.

Creates and maintains documentation for training and reference.

Assists in training other Advancement Services and DAUR team members in systems use and best practices.

Keeps pace with technologically driven changes to create greater efficiency, enhance workflows, and creatively resolve data quality and retrieval challenges.

Manages daily departmental coordination of activities and larger scale/longer-term projects as necessary.

Required Qualifications: Education and Experience

Bachelor’s degree in liberal arts, business, communications, or related field

Minimum of three years of experience in advancement services in a higher education or nonprofit environment

Required Qualifications: Knowledge and Skills

Significant understanding of fundraising and development operations and best practices.

Knowledge of relevant business standards such as IRS regulations for gift recording and receipting, FASB and CASE standards, operating guidelines and reporting requirements, and a basic understanding of generally accepted accounting principles

Demonstrable experience in one or more development-oriented CRM systems (e.g., Ellucian CRM Advance, Banner Advancement, Raiser’s Edge, etc.), relational databases, and Microsoft Office tools, including Access and Excel

Excellent organizational, interpersonal, and communication skills

Ability to multi-task, prioritize work effectively, meet firm deadlines, and handle the pressure of a fast-paced work environment.

Strong attention to detail and accuracy

Demonstrated competence in performing simple to advanced data analysis tasks

Ability to manage confidential and sensitive information with appropriate discretion

Preferred Qualifications

Experience in/with Ellucian CRM Advance or MS Dynamics, Banner Advancement, Anthology Encompass, and/or data warehouses

Demonstrated experience in leadership of a mixed team of technical and operational data services professionals; experience in the management of exempt and non-exempt staff positions, working effectively to promote and grow the team professionally

Demonstrated experience in project management and implementing process improvements

Experience in basic SQL query writing

Minimum Starting Salary $80,000

Maximum Starting Salary $90,000

Qualifications

Note Salary is commensurate with qualifications, experience, and skills.

Is this a Union position? No

Posting Detail Information

Posting Number A659P

Number of Vacancies 1

Start Date 07/01/2024

Posting Date 05/20/2024

Special Instructions

EEO Statement

Fordham University is committed to excellence through diversity and welcomes candidates of all backgrounds.

Fordham University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.