Marketing and Communications Assistant

Job Title: Marketing and Communications Assistant 

Department: NEW INC 

FLSA Status: Non-Exempt

Employment Status: Full-Time 

Grade Level: 1

Salary: $53,845.60

40 hours/week

Union position: Yes

Reports to: Director of NEW INC

About NEW INC:

NEW INC is an interdisciplinary program of the New Museum that brings together 

100 creative practitioners and entrepreneurs annually from a wide variety of fields across art, design, and technology, promoting an environment of collaboration. The initiative is considered a global model for a cultural incubator and colleagues and alumni have hailed it as groundbreaking, transformative, and socially impactful. Critical to the success of NEW INC is its commitment to diversity, equity, and inclusion in both its member recruitment and program methodologies.

Role Summary:

Reporting to the Director of NEW INC, the Marketing and Communications Assistant is responsible for clearly and creatively connecting with NEW INC's audiences both internally and externally, while leveraging and maintaining close engagement and alignment with overall New Museum external communications goals and platforms. This role crafts communications to tell NEW INC's story for web content (including event pages), social media channels, and email communications. The NEW INC Marketing and Communications Assistant will work closely with the New Museum's Department of External Affairs (DEA) to create innovative, relevant, and accessible communications around NEW INC events, artists, alumni, and programs. 

Responsibilities: 

• Liaise between NEW INC and the Museum’s Department of External Affairs (Marketing & Digital Strategy as well as Communications); communicate effectively to all stakeholders to ensure alignment between our departments. 
• In collaboration with leaders of NEW INC and the Museum’s Department of External Affairs, ensure that NEW INC press outreach, social media, website content, newsletters, and internal communications are aligned with overall New Museum external communications strategy
• Support the NEW INC team in the execution of program-related content for the promotion and communication of both internal and public events, including compiling and formatting digital content in MailChimp, Eventbrite, Adobe Creative Suite, and other digital platforms as requested. 
• Play an active role in supporting cross-team workflows on digital and project management platforms including but not limited to OneDrive, Slack, and Asana. 
• Administer our social media channels by implementing and monitoring campaigns, building narrative continuity of an evolving program, and working with the DEA team to interpret data analytics and digital trends to help guide strategy.
• Coordinate with external vendors supporting with marketing and documentation, ie photographers, videographers, graphic designers. etc.
• In coordination with NEW INC Team, New Museum Leadership, and DEA, support the execution of digital and communications strategies aligned with the Museum’s overall strategy to mark NEW INC’s return to the expanded New Museum.
• Manage NEW INC newsletters; support in the development and distribution of quarterly public newsletters and weekly newsletters to members; maintain and update email lists in Mailchimp 
• Maintain and update the NEW INC section of newmuseum.org as needed. The website is hosted on WordPress and will require biannual updates with Open Call in the Spring and the arriving new cohort of members and mentors in the Fall. The website also requires semi-regular updates as we launch and promote events, make new partnerships, add staff, and more. 
• Build meaningful storytelling through alumni and community direct outreach. 

Qualifications and Skills: 

• You have 1-3 years of relevant professional experience in a similar role as a marketing coordinator, social media manager, copywriter, communications assistant, studio manager, or production assistant. 
• Exceptional organizational skills, with the ability to manage multiple projects while simultaneously interfacing between two departments and our extended NEW INC community. 
• Excellent verbal and written communication skills with the ability to craft engaging content 
• Demonstrated fluency and experience with Instagram, Twitter, Microsoft Suite, OneDrive, Mailchimp, Eventbrite, Asana, and Squarespace or other content management systems. Experience with Adobe Creative Suite is a plus.
• An eye for trends and knowledge of best practices for social media and digital strategies 
• Comfortable and confident in taking autonomous ownership over tasks within your purview and always anticipating the next move, striving to improve systems and processes at every turn.
• You love processes, planning, and keeping yourself and everyone else on track. 
• You are a doer and a problem-solver. When presented with a challenge, you take a positive approach to overcoming it and work collaboratively towards a solution. 

Benefits

We offer a full comprehensive benefits package that includes Medical, Dental, Vision, Employee Assistance Program (EAP), Flexible Spending Account (FSA), Health Reimbursement Program through the Difference Card, Commuter Benefits Program through the Difference Card, Voluntary Short Term Disability Plan and Long-Term Disability, Life Insurance, Retirement Plan, and other voluntary benefits.

Paid Time and Holidays Off

We offer full-time employees 15 days of paid time off, 8 sick days off and 13 holidays off as applicable through the fiscal year.

TO APPLY: 

Please click the link to apply via our ADP Portal. 

NEW INC is a nonprofit incubator and a department of the New Museum.

We recognize that it is highly unlikely that someone meets 100% of the qualifications for a role. If much of this job description describes you, then please apply for this role.

ABOUT THE MUSEUM

The New Museum's mission is simply "New Art, New Ideas." Founded in 1977 by curator Marcia Tucker with a bold vision of presenting contemporary culture in a critical and scholarly context, the New Museum has been a leader among contemporary art museums for over 40 years and is among the most respected internationally for its risk-taking curatorial program. The New Museum is a center for exhibitions, information, and documentation about living artists from around the world, focusing on emerging and under-recognized voices, and providing a platform for the artists who are defining our cultural moment. In 2007, the New Museum made history with the inauguration of its first permanent building at 235 Bowery designed by the Tokyo-based firm SANAA. Since opening in its new location, over 4 million have visited or attended programs and events, and the Museum has 155 exhibitions featuring over 600 artists from 60+ countries in our galleries, as well as over 1,200 public programs ranging from live performances, conferences, residencies, screening, after-school programs, and family days.

With a current staff of approximately 145 people and an annual budget of $13.4M, the museum is preparing for the start of construction of a new building adjacent to the current site. The new seven-story, 60,000 square foot building will include three floors of galleries, doubling the Museum’s exhibition space, along with additional space for the Museum’s many community and education programs, a permanent home for its cultural incubator NEW INC, as well as increased public amenities and improved vertical circulation.

For more information about the New Museum and its programs, please visit www.newmuseum.org.

Equal Opportunity Employer

The New Museum of Contemporary Art believes that all persons are entitled to Equal Employment Opportunity, and we do not discriminate against our staff members or applicants for employment because of race, creed, color, religion, national origin, gender identity and expression, sex, age, disability, marital status, political affiliation, sexual orientation, genetic information, or veteran or citizenship status provided they are qualified and meet the requirements for the job. The New Museum provides Reasonable Accommodation to candidates with Disabilities. As per New York State Guidelines, all candidates hired must be vaccinated with the COVID vaccine.

Please learn more about New Museum's Commitment to Racial Equity