Manager, Scheduling

Located in the heart of the Niagara Region – just minutes from one of the world’s most well-known tourism destinations – Niagara College offers more than 130 innovative programs between our campuses in Welland and Niagara-on-the-Lake. Since opening its doors in 1967, Niagara College has grown to become a leader in education and training and one of the most enterprising colleges in Canada.

Applications are invited for the position of Manager, Scheduling in the Enrolment Services Division, located at the Welland Campus. The salary range is $85,529 to $106,911 for a 35 hour work week. Additional hours may be required as necessary.

Reporting to the Director, Enrolment Services – Systems and Reporting, the successful candidate is accountable for the overall management of the college’s academic classrooms and labs, in relation to the creation of student and faculty timetables, in a multi-term, multi-campus environment for all academic programming. The incumbent will develop and continue to establish and implement processes, strategies and set priorities for the department that are consistent with the college’s priorities. This role ensures the effective operations by optimal planning and utilization of departmental resources in accordance with the college’s practices to provide optimal service and achieve maximum efficiencies.

Responsibilities include, but are not limited to:

• Co-designing and overseeing the framework and principles that direct scheduling decisions, client responses, service delivery and assessment
• Providing leadership to the scheduling team to ensure that academic course timetables are produced within critical deadlines, are free of conflict, align with collective agreements and college policy, approved instructor accommodations and physical space constraints
• Leading the timely creation of scheduling data in the Student Information System (SIS) in order to meet faculty assignment requirements for Standard Workload Formula (SWF) and contract faculty creation
• Managing projects within the scope of the Scheduling Department, as well as developing and maintaining documentation on all new projects and business process updates and their resulting functionality within the portfolio
• Providing leadership to scheduling team
• Primary contact responsible for analysing and resolving any major scheduling issues
  
  

Qualifications:

• Minimum three (3) year degree/diploma in information management, logistics, operations management, business, computer programming, or similar field of study
• Minimum five (5) years experience working in the higher education sector with knowledge in Infosilem
• In-depth knowledge of Niagara College’s educational structures and policies
• Advanced supervisory, administrative, leadership and change management skills
• Demonstrated experience with student records systems in a relational networked computer environment, complimented by knowledge of scheduling issues and related academic and administrative functions in a postsecondary institution or relational databases in a similar environment
• Advanced organizational and planning skills
• Demonstrated experience in analyzing large volumes of data
• Experience leading a team, including the ability to provide feedback and support development
  
  

We also provide a balance of on-campus and remote work through our recently introduced Remote Work Policy. As a place-based organization all positions will involve some degree of on campus work.

A Job Fact Sheet is available for review from Human Resources during the posting period. Please contact humres@niagaracollege.ca to request a copy.

If selected for an interview, candidates must present proof of education (original transcripts/credentials).

Note: Credentials obtained outside of Canada require an evaluation to determine the Canadian educational equivalence. This evaluation must support the educational requirements for the position as a condition of employment. For further information, visit: World Education Services http://www.wes.org/ca/.

While we thank all applicants, only those selected for an interview will be contacted.

Niagara College is strongly committed to diversity and inclusion within its community. We offer an inclusive work environment and welcome applications from all qualified individuals who feel they can further enhance campus diversity and equity efforts.

If requested, accommodations will be made to support applicants with disabilities during the recruitment and selection process.