Director of People

Weekly outpatient therapy isn't always enough, and a trip to the ER isn't the only answer. Patients and their families rely on Compass Health Center when in crisis – every day, we help people overcome depression, anxiety, suicidality, obsessions/compulsions, trauma, chronic pain, and other obstacles in order for our patients to live freely.

About This Role

As the Director of People at Compass Health, you will play a critical role in leading the development and execution of Compass’ people strategy across the organization as we continue to scale. You’ll oversee our HR business partner team, and act as a trusted advisor to leaders across the organization in areas including employee relations, performance management, organizational development, DEI and more, in addition to leading our employee engagement and experience strategy. This role will report to the Chief People Officer, and will directly manage a team that is pivotal to supporting our growth.

What You'll Do:

• Directly manage a team of HR Business Partners responsible for strategically partnering with their aligned teams and acting as the single point of contact for areas such as coaching, employee relations, performance management, compensation, team effectiveness, engagement, employee changes/terminations, and accommodations.
• Work to optimize the structure and resourcing of the team to best meet the needs of the business
• Act as HR business partner for newer sites as well as future sites. Partner closely with leaders of future sites to establish and execute best method processes for effective launches
• Lead Compass’ end to end employee experience and engagement strategy including annual engagement and pulse surveys, new hire check-ins, engagement action planning, and exit interviews
• Lead Compass’ end to end performance management strategy and process including goal setting, mid-year check ins, performance evaluations, and talent review and promotion processes
• Serve as a member of Compass’ People & Talent Leadership Team in developing and implementing the overall people strategy for the organization
• Direct DEI annual report and action planning processes
• Manage, coach, and develop a team, and mentor other People & Talent team members in other functions. Build proactive relationships with leaders across the organization. Develop and maintain a high level of comprehension of Compass’ daily operations, strategic position, financial and operating objectives
• Work closely with the program leadership and employees to improve work relationships, create culture, build morale, and retention
• Manage and resolve complex employee relations issues. Conducts effective, thorough and objective investigations
• Comfortable working within an HRIS system, preferably ADP, and assisting the broader HR team with the implementation of changes that improve team efficiency.
• Maintain working knowledge of legal requirements and government reporting regulations to ensure compliance.
• Assist with the drafting and updating of HR policies.
• Relentlessly focus on helping Compass unlock its full potential and making it a better place to work.
  
  

Who You Are:

• Bachelors degree
• SHRM or PHR certification preferred
• Minimum of 10 years of experience in HR with at least 5 years of experience HR business partner roles and at least 3 years of leadership experience
• Proven track record of acting as a trusted advisor and HR business partner to senior leaders
• Proven track record of leading teams through complex employee relations and performance management situations
• Extremely organized and detail oriented
• Experience with HR reporting and analysis; advanced Microsoft Excel skills
• Experience working in a HR start up environment is preferred
• Ability to maintain calm under pressure and flex with the needs of the business/team
• Great communication skills and ability to build strong relationships with leaders and staff
• Ability to see trends in both quantitative and qualitative data and use that data to communicate with the business
• Positive attitude and passion for working in the mental health space
• Ability to prioritize and manage a large breadth of work
• Proficient in basic HR concepts, employment law, tools, and policies
  
  

About Our Team:

• No ego – we check that at the door.
• All hands on deck approach – we help each other; in the great words of Moira Rose “When one of us shines, all of us shine”.
• Everyone has a voice and a responsibility to use it – we commit to continuously learning from each other and our diverse backgrounds/skillsets.
• Direct, kind communication – we appreciate and deliver direct/candid feedback, but do so while caring personally for each other.
  
  

We know job descriptions can be intimidating, so if this sounds like an opportunity for you, please don't hesitate to apply!

Who We Are

Compass Health Center is a recognized leader in crisis-level mental health, bringing passion, connection, and patient-centered care to the Partial Hospitalization and Intensive Outpatient space (PHP/IOP). Based in Chicagoland, we serve hundreds of patients every day, ranging from ages 5 through adulthood, in our onsite facilities or through our flourishing virtual programming. Compass fills a critical gap between outpatient and inpatient care through an intermediate level of Behavioral Healthcare.

A few more things we want you to know: our values are super important to us, and hopefully will be to you, too. Cultural humility, teamwork, continuous improvement, connection, patient centered care, passion, innovation, and agility should be your power sources. Joining Compass is an opportunity to feel fulfilled through a joint mission towards healing our communities.

Benefits & Perks

We know that you will be dedicated to your purpose here. We look at that investment as a two-way street. We are proud to offer plenty of space for growth, and opportunities to pursue continuous development within our organization.

For eligible positions, our other benefits include: comprehensive medical/dental/vision plans, 401k program with company matching, generous PTO (including competitive parental leave after 1 year of employment), and continuous training through CEU seminars and volunteering opportunities.

What’s Next?

Compass is committed to cultivating diverse and dynamic teams who exude passion for their craft, so whether or not you check all the boxes, we encourage you to apply – we’d be grateful to hear from you!