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Provide timely support for large accounts as assigned. This position will work closely with customer service, sales & application engineers, marketing and the National Sales Managers.
Primary Responsibilities
Build and maintain trusted relationships with key accounts as primary contact for all communications and activities
Anticipate need for improvement with our key accounts, swiftly resolve any issues
Facilitate regular communication with all necessary contacts at assigned accounts
Develop and submit proposals and quotations
Promote new sales by creation of both standard and custom samples
Participate or facilitate in person or electronic meetings
Data Entry
Enter new orders into the system
Enter new part numbers into the system
Develop and maintain pricing matrixes for products
Assist in the development of and use custom product cost sheets
Develop and implement inventory programs under Ultrafab’s Worry Free program
Work with key contacts to maintain accurate stocking levels on the Worry Free program
Assist with insertion equipment needs customer agreements
May require occasional travel
All other duties as assigned by Ultrafab management
Key Required Attributes
Ability to work in cross functional team environment
Willingness to perform administrative duties at all levels with attention to detail
Confident and effective in communication; writing, in person or via phone with customers internal and external
Strong organizational skills required, including ability to manage multiple priorities with keen attention to detail
Able to multi-task and prioritize at a high level
Education And/Or Experience
2 or 4-year degree in Business Administration is preferred, combination of education/experience will be considered
3 to 5 years or more Customer Service, inside, or outside sales experience, preference in a manufacturing environment
Proficient with advanced Excel, Word, Microsoft Outlook and CRM or other customer relationship management software
PHYSICAL DEMANDS/WORK ENVIRONMENT
While performing the duties of this job, the employee is regularly required to sit, stand, use hands, reach with hands and arms, and talk and hear. The employee may lift/or move up to 25 pounds. Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus. The noise level in the work environment is usually low to moderate.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Plastics Manufacturing
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