Augment Jobs

Technical Writer

Augment Jobs New York, NY

Responsibilities

Job Description:

  • Content Creation:
    • Assist in creating and updating technical documentation, including user guides, manuals, tutorials, and online help content.
    • Work closely with subject matter experts (SMEs) to understand complex technical concepts and translate them into clear, concise, and user-friendly documentation.
    • Follow established writing standards and style guidelines to ensure consistency and readability of documentation.
  • Editing and Proofreading:
    • Review and edit documentation for grammar, punctuation, spelling, and clarity, ensuring accuracy and adherence to company standards.
    • Collaborate with senior writers and editors to incorporate feedback and revisions into documentation drafts.
  • Research and Documentation:
    • Conduct research and gather information from various sources, including product specifications, technical diagrams, and interviews with SMEs.
    • Organize and structure information effectively to create well-organized and easy-to-navigate documentation.
  • Collaboration and Communication:
    • Collaborate with cross-functional teams, including product managers, engineers, and designers, to gather information and ensure accuracy of documentation.
    • Communicate project status, challenges, and updates to team members and stakeholders as needed.
Qualifications

  • Education: Bachelor's degree in English, Technical Communication, Computer Science, or a related field.
  • Experience:
    • 0-2 years of experience in technical writing, content creation, or a related field. Entry-level candidates and recent graduates are welcome to apply.
    • Internships or coursework in technical writing, software documentation, or information design are a plus.
  • Skills:
    • Excellent writing and editing skills, with a strong command of grammar, punctuation, and style.
    • Ability to quickly grasp technical concepts and translate them into clear, concise, and user-friendly documentation.
    • Proficiency in using documentation tools such as Microsoft Word, Google Docs, or Adobe Acrobat.
    • Attention to detail and a commitment to producing high-quality work.
    • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Seniority level

    Associate
  • Employment type

    Full-time
  • Job function

    Marketing, Public Relations, and Writing/Editing
  • Industries

    IT Services and IT Consulting

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