Quality Manager

DEHN Inc. Overview:

DEHN protects. Two words, a big promise.

The motto of our company has been both an obligation and an

incentive since 1910 of our family-owned company. Headquartered

in Bavaria, Germany, DEHN’s mission is to provide world-class

Lightning and Surge protection solutions for people, building

installations and electrical/electronic devices and systems against

the effects of lightning and surges. For the past 113 years, we have

been leading the development in surge protection, lightning

protection and safety equipment, making DEHN the most

experienced and trusted expert for a total protection concept.

Business Overview:

DEHN Inc. is the USA subsidiary for DEHN SE (ISO 9001/14001

certified). We focus on solutions for lightning and surge-related

problems as they apply to the North American market. These

solutions include education, technical assistance, system design,

risk assessments and site surveys in addition to the lightning and

electrical surge protection products.

Our philosophy is to use best practices from the IEC and our

experience globally and apply them to the USA IEEE and NEC

standards. By combining the best technologies and processes from

international and domestic markets, DEHN assures the customer

will receive the most comprehensive solution tailored to their

specific application. Our customers include commercial,

communications, energy, electronics, industrial, hospitality,

infrastructure, medical, security & defense markets.

Companies depend on DEHN solutions to ensure their facilities and

assets run efficiently and without fail, protecting the plant, people,

equipment and the critical services they provide to the public and

industry. With over 110 years in business, we have 2 words… DEHN

protects.

Position Summary

As a Quality Manager, you will be responsible for ensuring the quality standards of the electronical and electro-mechanical products manufactured by our company. You will work closely with production, suppliers, R&D, engineering, and customer service teams to identify and resolve any quality issues, conduct testing and inspection, and implement continuous improvement initiatives. This position will report directly to our CEO in Mooresville, NC and have a dotted-line reporting relationship to the Head of Quality Management at our global headquarters in Neumarkt, Germany.

Job Responsibilities

• Quality Representative for a multi-site ISO 9001 certified subsidiary.
• Develop and update quality documentation, such as procedures, manuals, checklists, and reports.
• Monitor and evaluate the effectiveness of quality systems and processes and recommend improvements.
• Support UL product certification and UL certification of Production site
• Plan and execute quality control activities, such as inspection, testing, auditing, reporting, and best practice.
• Communicate with customers and suppliers to ensure quality requirements and expectations are met.
• Improve process and product quality.
• Analyze quality data and identify root causes of defects, non-conformities, and customer complaints.
• Implement corrective and preventive actions to prevent recurrence and improve quality performance.
• Train and supervise quality personnel and ensure their competency and compliance.
• Collaborate with cross-functional teams to support product development, design, and validation.

Job Requirements

• Bachelor's degree in engineering, preferably in electro-mechanical, or electronical.
• At least 7 years of experience in quality engineering or quality assurance in an electro-mechanical/ electronical manufacturing environment.
• Strong knowledge of ISO 9001 quality standards, internal audits and required documentation.
• Strong proficiency in quality tools and methods, such as statistical process control, failure mode and effect analysis, root cause analysis, and corrective and preventive action.
• Experience in using quality equipment, such as calipers, micrometers, gauges, and multimeters.
• Experienced in first article inspection reporting.
• Excellent communication, problem-solving, and analytical skills.
• Proven ability to embrace and drive change.
• Ability to work independently and in a team.
• Ability to allocate/supervise resources to accomplish goals (directly and indirectly).
• Multisite management experience preferred.
• Bilingual (English/German) is highly preferred.

We offer:

• True family work environment, with extended holidays and flexible work hours.
• Collaboration with an experienced, dynamic, collegial, internationally operating team.
• Growth and vision and the opportunity to directly help shape our strategy and solutions.
• Extensive training in related standards and market segments.
• Ability to grow within the Organization long term.
• A company environment where "ADDING VALUE with PASSION" is central to our business.
• All the business tools required for the position.

EEO Statement:

DEHN Inc. is an Equal Opportunity Employer.