Client Service Manager

SCCMHA JOB VACANCY ANNOUNCEMENT

Client Service Manager

Pay Range: $57,994.02 - 71,376.54 Annually

$3,000 Recruitment Bonus for Clinical Bachelor level new hires!! ($1,000 paid at start, $1,000 paid after 3 months, and $1,000 paid after successful probation period.)

General Statement Of Duties

Under general supervision of Mental Health Supervisor (Community Support Services) and/or (State Facility and Forensic Intensive Case Management), provides case management for consumers receiving Saginaw County Community Mental Health Authority (SCCMHA) services. Develops individual program plan containing goals, objectives and methodologies to assist consumer to remain in the least restrictive community setting and meet treatment guidelines. Ensures plan is implemented correctly and monitors plan monthly. Coordinates necessary services, assesses progress, and provides written documentation to support billing. This position will be knowledgeable about and actively support culturally competent recovery based practices; person centered planning as a shared decision making process with the individual, who defines his/her life goals and is assisted in developing a unique path toward those goals; and a trauma informed culture of safety to aid consumer in the recovery process.

Minimum Requirements

Education:

Bachelor’s degree in a mental health related field from an accredited school.

Valid Michigan Driver’s license with a good driving record.

A minimum of a Bachelor’s degree in human service field and/or limited licensed bachelor of Social Work (LLBSW), licensed bachelor of Social Work (LBSW).

Experience

A minimum of one (1) year post-degree experience in the human service field is preferred. However, pre-degree mental health experience or post-degree human service experience less than two years will be considered if the applicant exhibits the knowledge, skills and abilities listed below.

Knowledge, Skills And Abilities

Knowledge of mental health resources, and/or mental illness, counseling, psychology.

Ability to facilitate small groups and work effectively in a team environment.

Ability to plan, organize and complete work in a timely fashion.

Ability to handle individuals who may be distributive or potentially violent.

Clinical awareness and sensitivity, including a belief that individuals with developmental disabilities can be meaningful participants in our community.

Experience with program development; behavioral interventions and ability to assess behaviors and their causes; develop strategies to change problem behaviors and familiarity with Applied Behavior Analysis techniques and interventions.

Ability to maintain favorable public relations and provide community leadership. General skills with resource allocation, including inter-agency, intra-agency, and insurance coordination.

Ability to coordinate other disciplines to maximize positive consumer-chosen outcomes.

Effective oral and written communication skills, minimum at a college level.

Effective problem solving and mediation abilities.

Ability to exercise independent and mature judgment.

Ability to accept and implement constructive supervision.

Possesses functional knowledge of Microsoft Office, Word and Excel.

Ability to maintain appropriate professional boundaries.

The Following Benefits Are Offered To Full-time SCCMHA Employees

Generous salaries include graduated step increases at 6 months and then annually

4% guaranteed Salary increase for 2023 and 2024

401K Employer contribution up to 9%

144 hours of earned paid time off for a first-year employee, along with 2 hours per month paid Wellness hours

13 paid holidays

Public Service Loan Forgiveness participation to address educational debt

Tuition reimbursement available for qualifying education up to $5,000 per year

EXCELLENT Blue Cross and Blue Shield health insurance for self and family with 3 different options to choose from including affordable Dental coverage option, and Vision insurance at NO CHARGE

$50,000 Life Insurance at NO CHARGE

Additional Insurances: Accident Illness, Critical Illness, Life/AD&D, Long-term disability, Short-Term disability, and optional Life

Flexible spending account, dependent care assistant plans, 457 and Roth IRA all available

Virtual Employee Assistant (EAP) services at no cost for employee and family

PAID professional licensing reimbursements

No cost Evidence Based Practices Training and related supervision for certification provided

The above job posting is only a summary of the job description, for a complete listing of all job responsibilities see the Job Description.

EMPLOYMENT APPLICATION

Saginaw County Community Mental Health Authority is an Equal Opportunity Employer

A person with a disability or handicap requiring accommodation for completing the application process should notify the Human Resource Office at (989) 797-3472 as soon as possible.

Saginaw County Community Mental Health Authority (SCCMHA) is an Equal Opportunity Employer. It is the policy of SCCMHA to afford equal employment opportunity regardless of race, religion, color, national origin, sex, age, marital or familial status, height, weight, disability, genetics or handicap. Michigan law requires that a person with a disability or handicap requiring accommodation for employment must notify the employer in writing within 182 days after the need is known.

The Immigration Reform and Control Act of 1986 states that employers must require all persons hired to submit documents to the employer showing their identity and their right to be lawfully employed in the United States. It also requires that the employee complete and sign a government form to this effect.

If you are offered a position by SCCMHA, you will need to furnish documents for inspection that verify your identity and indicate that you are legally permitted to work in the United States. Documents that are acceptable include your driver’s license, or state issued I.D., and your Social Security card or birth certificate.

These documents must be provided within three (3) working days of employment. If the original documents are not available, you must submit proof that you have applied for the required documents.

I certify that the facts set forth in my Application of Employment, in my resume and in the other materials I have submitted are true and complete. I understand that any false, misleading or incomplete information may result in disqualification from employment with SCCMHA or in dismissal from employment if an offer of employment has been made and accepted.

I hereby authorize SCCMHA to contact all my former and current employers, educational institutions, relevant Office of Recipient Rights, and the other references I have provided regarding me and my performance record and work, academic and/or military experience.

I hereby authorize my current and former employers, and the Office of Recipient Rights, to disclose to SCCMHA all requested information, including but not limited to, any information concerning any unprofessional conduct by me, and to make available to SCCMHA copies of all documents maintained in my personnel or other records, including but not limited to, documents relating to any unprofessional conduct by me.

I also hereby release SCCMHA and its employees and agents, and all of my former and current employers, educational institutions, Office of Recipient Rights, and the other references I have provided, from any and all liability and damages for releasing in good faith, or using, information concerning me and my performance record and work, academics and/or military experience. I also hereby waive any right under the Bullard-Plawecki Right to Know Act, 1978 PA 397, to receive written notice from SCCMHA and my former or current employer, or the Office of Recipient Rights, that disciplinary reports, letters of reprimand, or other disciplinary action taken against me while employed, will be or have been disclosed to a third person or entity.

I also understand that SCCMHA may conduct or have conducted by an individual or entity of its choice, a Driver’s License Report and a criminal background history through the State of Michigan; a Health Professions License check (if applicable) through the State of Michigan Department of Licensing and Regulatory Affairs, and a Excluded Parties List System check (if applicable) through the Federal government search on me. I hereby consent to this search being conducted and to the disclosure of the results of that search by the individual or entity conducting the search to SCCMHA. I further hereby release the individual or entity conducting the search, SCCMHA, and its employees and agents, from any liability, claims and damages, including but not limited to, claims for releasing or using any information revealed as a result of this search. I also understand and acknowledge that criminal convictions may result in disqualification from employment with SCCMHA or in dismissal from employment if any offer of employment has been made and accepted.

I hereby consent to having a physical examination and/or test(s) conducted by a physician or other professional of SCCMHA’s choice, and understand that any offer of employment is conditioned upon the results of this examination (s) and/or test (s). I further agree to submit to a pre-employment drug screen, and I understand that the present use of illegal drugs and/or substances will disqualify me from employment with SCCMHA.