Sago

VP, Account Management

Sago United States
Sago

VP, Account Management

Sago United States
1 month ago
Over 200 applicants

See who Sago has hired for this role

POSITION SUMMARY:

We are seeking an experienced and strategic Account Executive to join our team. As VP, Account Management, you would be responsible for developing and growing a portfolio of accounts across the Brand Channel and company.

KEY JOB RESPONSIBILITIES:

  • In depth understanding of Sago products and services and how to customize these products for different business customer segments through a deep understanding of customer needs and requirements
  • Manage an existing portfolio of clients with revenues in excess of 5MM+ and maintain profitability expectations
  • Identify and build strong relationships with influencers/decision makers within client organization to develop new business
  • Develop annual sales plan to produce aggressive year-over-year growth and effectively manage profit/pricing expectations
  • Utilize knowledge of accounts and existing data to analyze and forecast account performance
  • Achieve and/or exceed quarterly revenue, and profit targets and lead indicator performance metrics
  • Identifies new sales opportunities and drive revenue by acquiring new clients/brands, expanding into new departments within existing account and/or reviving lapsed customers.
  • Develop insightful proposals and delivers strategic sales communications; consult with clients on sample design and business issues
  • Provide superior customer service by working with internal teams to execute project specifications and deliver quality results to clients; resolving sales or delivery issues; managing bid requests by working with the bid team to delegate and provide clear instructions on bidding, and ensuring proper and timely delivery of bid to client
  • Work closely with Sales leadership to ensure all account strategy is aligned with company goals and objectives
  • Provide client feedback and industry input to improve current products and innovative client tools/products
  • Deliver results that produce high levels of client satisfaction and loyalty


Requirements

CORE COMPETENCIES:

  • Strong interpersonal and communication skills to engage with clients
  • Ability to identify customer needs and recommend appropriate solutions
  • Excellent negotiation and persuasion skills
  • Strategic thinking and problem-solving abilities
  • Proficient in analyzing sales data and market trends


Education/Experience/Computer Skills

  • Bachelors' degree or equivalent experience required
  • Must have 10+ years of experience working in a market research environment, combined with strong knowledge of qualitative and quantitative data collection methodologies
  • Strong knowledge of Microsoft Office

  • Seniority level

    Mid-Senior level

  • Employment type

    Full-time

  • Job function

    Business Development

  • Industries

    Non-profit Organizations and Primary and Secondary Education

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