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Develop and drive improvements across internal and external partner processes and procedures to create best-in-class operational experiences with a customer-focused approach
Support the agile development lifecycle by resolving blockers, testing systems functionality, running implementations and process changes.
Provide support and frequent communication to cross-functional teams and key partners while raising potential issues or key decisions needed to ensure a smooth operational execution.
Further integrate and streamline workflows to deliver step change improvements in our operations.
Monitor process health that ensures the quality and reliability of servicing outputs.
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Project Management and Information Technology
Industries
Staffing and Recruiting
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