Client Relationship Manager

About Northern Trust

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Major Duties

• Manages the administrative and relationship
  
  

needs of institutional trust and commercial banking

clients. (fund administration, hedge funds, mutual funds, etc.) and commercial banking clients.

• Maintains and develops client relationships
  
  

exploring opportunities to provide additional products

or services. Partners with other Client Managers and

Relationship Managers to expand shared relationships.

• Cultivates strong working relationships with client
  
  

contacts. Demonstrates ability to add value by

anticipating possible solutions and partnering with

client to implement.

• Responds to inquiries from clients and coordinates
  
  

client activity.

• Works with internal partners throughout the
  
  

bank to facilitate implementation of solutions

to client needs.

• Documents services provided, specialized
  
  

procedures, and on-going written communication

with clients in managing daily activity.

• Develops complete understanding of client''s
  
  

business, objectives, goals, and market challenges

to ensure they are compatible with the bank''s market

strategy.

• Counsels client on emerging issues, bank
  
  

products/services, legal/regulatory changes,

and general financial environment, translating

the impact on client''s activities and banking

services.

• Cross-sells bank products/services and
  
  

participates in development of solutions to

client needs, coordinates presentations,

brings in experts when appropriate, and

ensures smooth delivery of new services.

• Manages and enhances client profitability.
  
  

Monitors and evaluates credit worthiness.

• Travels to client locations on a selected basis
  
  

where revenue, new business opportunities, and/or

servicing require a call.

Knowledge

Knowledge of trust or asset management,

treasury management, finance, and/or relevant

business segment specific issues, usually

Acquired Through Work Experience, Is Required

to manage client relationships and consult on

client needs. Skills in negotiation, leadership,

sales, and client servicing are necessary to

service the client relationship. Knowledge of

applicable industry laws and regulations, usually

Acquired Through Prior Experience, Is Required

to evaluate credit and/or operating risk. Knowledge

of portfolio management concepts, usually acquired

through formal education or experience, is needed to

consult on client needs.

Experience

2-5 years experience in financial servicing/accounting

fields, with client servicing background.

Salary Range

75000-129000

Salary range is an estimate of base pay. Northern Trust provides a comprehensive benefits package, including retirement and pension plan contributions, health and welfare benefits, paid time off, parental and caregiver leave, life insurance, and other wellbeing benefits.

Working With Us

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com.

We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.