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StealthCo is a pioneering startup in the behavioral health sector, dedicated to providing proactive outreach and engagement-driven behavioral health solutions for Medicare Advantage members dealing with polychronic chronic conditions. Our innovative approach addresses the challenges faced by seniors, including a shortage of available primary care physicians and behavioral health providers, resulting in increased costs and difficulty accessing appropriate care. Through our hybrid delivery model and specialized design for seniors, we strive to boost engagement levels, enhance diagnostic precision, and deliver more effective behavioral health services to Medicare beneficiaries. Our ultimate goal is to improve health outcomes, lower overall care costs, and elevate member satisfaction levels among older adults.
About The Job
As our Head of Clinical Operations, you will lead the creation, implementation, and management of SteathCo’s clinical model tailored to our target population's needs and treatment goals. This role involves partnering with leadership to design, refine, and operationalize clinical care delivery, ensuring efficient resource utilization and high standards of care.
Responsibilities include developing policies and procedures for clinical interventions, overseeing the recruitment, hiring, onboarding, and training of clinical teams, and evaluating and improving existing clinical models.
This role reports directly to the CEO of StealthCo and is 100% remote.
What You Will Do
Act as a clinical operations subject matter expert and lead the ideation, creation, and implementation of the clinical care delivery model
Bring clinical expertise to understand existing frameworks and identify areas for optimization.
Partner with leadership to lead the creation of a clinical model tailored to the specific needs of the target population and treatment goals.
Collaborate with the executive team, clinical advisors, and more to ensure successful ideation and implementation of the clinical model.
Define and develop the clinical model
Design an effective staffing model, considering the operational aspects of matching clinician supply with patient demand to optimize resource utilization.
Define the types of clinical licenses required, balancing live and virtual care delivery.
Specify care types (e.g., Cognitive Behavioral Therapy) and methods of delivery.
Evaluate and improve the current clinical model to better meet the needs of the target population.
Manage the overall clinical operations and day-to-day
Develop and manage policies, procedures, and guidelines for clinical interventions, including emergencies.
Review and enhance the current clinical model, leveraging subject matter expertise to challenge and improve existing practices.
Think through the needs of the population to ensure the model is optimized for operational results.
What You Will Need
10+ years as a clinical operations leader, specializing in both virtual and in-person care
Specialized in behavioral health care delivery (e.g., CBT)
Experience working in an early-stage startup
Proficient in initiating outreach through clinical models and engaging individuals not actively seeking care
Proven ability in hiring, training, and managing clinical teams (virtual and in-person)
Experienced in leveraging payors' care management teams and outreach strategies, and working with community providers while managing member density
What You Will Bring To The Table
Proficient in developing and implementing hybrid care delivery models, balancing resource efficiency, cost-effectiveness, and high-quality care delivery
Experience with measurement-based care, tracking key performance indicators (KPIs), reading metrics, and tying clinical results to business outcomes
Effective executive communication and problem-solving skills, with experience as a thought partner to CEOs, product leaders, and other executives
Capable of presenting clinical operations updates to the board and executive team
Who You Are
Action Oriented. You take initiative and drive results, proactively tackling challenges and opportunities. You move quickly and decisively, always focusing on achieving goals and making things happen.
Manages Ambiguity. You deal comfortably with the uncertainty of change, and are calm and productive, even when things are up in the air.
Effective Collaboration. You work seamlessly with others, leveraging diverse strengths and perspectives, and proactively seek to understand and drive consensus among your stakeholders and colleagues. You foster a cooperative environment where all contributions are valued, driving team success through mutual respect and shared goals.
You will work out of one of the following locations
In-office: New York, NY
Remote: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin,
Additional Information
Full-time base salary range of $165,000-181,500 plus equity
Seniority level
Executive
Employment type
Full-time
Job function
Research, Analyst, and Information Technology
Industries
Hospitals and Health Care
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