Quality Manager

Position: QA Manager

Location: Jackson, GA

Position Summary:

Oversees and directly supervises all of the activities of the QA department in Assigned Shift in accordance with the organizations policies and applicable laws, including interviewing and training associates; planning, assigning and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.

By your key position in our company, you will support our environmental and social initiatives to drive progress against our corporate social responsibility and B Corp certification ambitions.

Groupe Bonduelle is a company that is making a positive impact
Groupe Bonduelle is the world leader in ready-to-use plant-rich food. By joining our company you will have an opportunity to make a positive and sustainable impact on yourself, others and the planet. You will play an active part in our mission to inspire the transition toward a plant-rich diet to contribute to people's well-being and planet health.

Groupe Bonduelle Fresh Americas is the U.S. business unit of France based Groupe Bonduelle (BON.PA). We are the first business unit of Groupe Bonduelle to become a Certified B Corporation. We operate four processing facilities throughout the U.S. and employ nearly 3,000 Associates who focus on producing and bringing to market fresh vegetable products, prepared salads and plant-based meal solutions.

Groupe Bonduelle is a 170 year old French family-owned company that has been at the forefront of plant rich food innovations since 1853. Our ready-to-use plant-rich food products are grown on 173,000 acres by our grower partners and marketed in nearly 100 countries. The company currently employees more than 12,000 Associates globally.

Join us at Bonduelle Fresh Americas for an opportunity to advance your career in a culture that places people first. As a valued member of our company, you will have the opportunity to support our environmental and social initiatives to drive progress against our corporate social responsibility and B Corp certification ambitions. At Bonduelle Fresh Americas, we make contributing to a better future through plant-rich food our top priority.

Key Responsibilities:

• Trains and supervises Quality Assurance technicians -- Monitor the progress of the trainees and technicians and prepares and maintains effective QA Tech schedules.
• Assist line QA's with line set-up to have a good and strong start up.
• Calibrate and maintain testing equipment as per the programmed schedule, conduct pre-operational sanitation inspection.
• Troubleshoot issues, monitors for Safe Quality Food (SQF) compliance and enforces Good Manufacturing Practices (GMP) and United States Department of Agriculture (USDA) programs, including training on GMP/HACCP/SQF for all associates.
• Communicate and work closely with all departments to achieve quality standards, identify food safety and process improvements and communicate recommendations.
• Investigate all and occasionally answer customer complaints, and conduct case audits.
• Monitors raw material rotation, hold periods, and expired product hold form and disposition, and reports deviations promptly and recommends corrective actions. 
• Generate daily activity report and conduct chemical ad supplies inventories. Report daily activities and production issues to QA Manager.
• Identifies safety hazards within the QA work areas and notifies the QA Manager or Plant Manager, and reports all accidents to the QA Manager immediately and assists in completing the accident reports as needed.
• Perform basic microbiological tests, set up sampling schedules and submit laboratory samples.
• Must be cross trained in the various functions of the Quality Assurance department and must be knowledgeable on the QA standard operating procedures.
• Must have knowledge of food safety programs (HACCP, GMPs, Sanitation, Pest Control, Safe Quality Food (SQF), and Organic Guidelines.
• Backup to the QA Manager as SQF Practitioner.
• Perform all other duties as assigned.

What you will Need:

• 3-5 Years related experience required; College Degree in Microbiology, Food Science, Agriculture or related Science field preferred, or equivalent combination of education and experience.
•  Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small/large group situations to customers, clients, and other associates of the organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret graphs and charts.
• Ability to deal with problems involving several concrete variables in standardized situations and trouble shoot/resolve issues.
• Must be able to become HACCP trained and SQF and CPR certified.
• Must be able to utilize a ten key calculator and must be computer literate and be able to generate reports and graphs using EXCEL and PowerPoint. Should have excellent interpersonal and managerial skills, and flexible schedule.  

Related Success Metrics:

• TCIR
• Overtime %
• Performance efficiency, rework, OEE, Product Specification compliance
• FO, KPI, Quality Response, Consumer Complaints

Physical Work Environment:

While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and climb or balance. The associate frequently is required to talk or hear. The associate is occasionally required to stoop, kneel, crouch, or crawl and taste or smell. The associate must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.  The associate regularly works near moving mechanical parts and is regularly exposed to extreme cold. The associate frequently works in high, precarious places. The associate is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock. The noise level in the work environment is usually loud.