Quality Manager

Job Description

As a person, you’re a learner – a natural leader – someone who is always taking initiative to make things better and bring others along with you. You live your life in alignment with the highest values of integrity and quality, always ensuring your responsibilities become a long-term success story. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU.

The Quality Manager position leads the quality team at the Kimberly-Clark Chester, PA facility by providing quality management, leadership and expertise to the site and various customers to meet their needs. As Quality Manager you will provide leadership and technical support for Quality Assurance, Quality Control, and Quality Management System Compliance teams and activities supporting EPA and CPSA-regulated consumer products. This position reports to Kimberly-Clark North America Family Care Quality Senior Manager with a dotted line relationship to the Site/Facility Manager and serves as part of the Site leadership team. You’ll directly lead the facility Quality Team and integrate strategic priorities from the Family Care Quality staff leadership team with site-level objectives for safety, quality, delivery, cost, and people development.

In This Role, You Will

• Act as the manager of the facility Quality team, providing strategy, capability-building, and direct support to the facility in the areas of Quality and Regulatory Compliance.
• Maintain functional oversight and responsibility for quality systems executed by the Quality department, including Management Review, control of Documented Information, Supplier Quality Management, Complaint Investigation and Management, Internal Audit, Monitoring & Measurement, Analysis & Evaluation, and Corrective & Preventive Action (CAPA).
• Lead team to consistently identify, develop, and execute continuous improvement plans for quality, in accordance with facility and enterprise objectives.
• Ensure activities are in compliance with both the Kimberly-Clark Quality Management System Requirements (QMSR) and applicable government regulations for the products manufactured.
• Confirm that established manufacturing inspection, sampling and statistical process control procedures are followed as applicable.
• Ensure production and quality systems audits are performed. Support execution of improvement plans for safety, delivery, and cost, in accordance with facility objectives.
• Demonstrate safety as a value by performing all job functions safely, while also complying with corporate and facility policies and procedures to reduce risk and eliminate loss.
• Contribute to a diverse environment in which all team members are respected regardless of their individual differences and are motivated to improve both individual and team contributions. Foster a quality focused culture within the facility and team.
  
  

About Us

Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.

At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark.

Led by Purpose. Driven by You.

About You

You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.

You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.

In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center.

To succeed in this role, you will need the following qualifications:

• Bachelor’s degree in science, engineering or related discipline and 8+ years of broad experience in a Quality, Manufacturing, Research or Regulatory function.
• Prior leadership experience with teams, systems, and/or large sized projects.
• Knowledge of ISO9001 or equivalent standards.
• Desired experiences include some combination of: CAPA/Problem-solving, Change Management, Risk Management/FMEA, and application of LEAN/Continuous Improvement skills.
• Motivation to identify issues proactively and actively problem-solve
• Ability to interface effectively with various levels of the organization.
• Demonstration of effective organization and detail-oriented skills.
• Effective communication skills and ability to influence. Ability to effectively train & build capability in others.
  
  

Preferred Qualifications

• Knowledge of Cosmetic regulations is strongly desired.
  
  

This role will maintain an office space but will be required to spend extensive time in laboratory and operating areas and will be required to perform moderate physical activity on occasion.

Total Benefits

Here are just a few of the benefits you’d enjoy working in this role for Kimberly-Clark. For a complete overview, see www.mykcbenefits.com.

Great support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions. Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment.

Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents.

Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events.

Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.

To Be Considered

Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.

In the meantime, please check out the careers website.

And finally, the fine print….

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world. We actively seek to build a workforce that reflects the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check.

Additional information about the compensation and benefits for this role are available upon request. You may contact 866-444-4516 – when prompted for employee ID, say “OTHER CALLER” - or kcchrprod@service-now.com for assistance. You must include the six-digit Job # with your request.

Veterans and members of the Reserve and Guard are highly encouraged to apply.

Kimberly-Clark will support in-country relocation for the chosen candidate for the role. The benefits provided will be per the terms of Kimberly-Clark’s applicable mobility policies. The benefits/policy provided will be decided at Kimberly-Clark’s sole discretion.

Primary Location

Chester Mill

Additional Locations

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time