Human Resource Business Partner

Under general supervision, the Human Resources Business Partner (HRBP) is responsible for the successful application of Human Resource (HR) practices, processes, and policies for assigned client groups. The HRBP will carry out responsibilities in the all HR functional areas to provide consultative guidance to managers and employees that includes interpreting and applying policies, procedures, rules and matters of legal compliance. The HRBP is responsible for assisting with resolving moderately complex conflicts, Employee/ Labor Relations issues, addressing grievances/ Fair Treatment matters and other workplace situations using a collaborative and consultative approach. Responsibilities also include, off-boarding, assisting with IDP’s, and special projects. The HRBP will work closely with management and employees to enhance work relationships, build morale, and increase retention and engagement.

Education

Bachelor’s degree in Human Resources, Healthcare, Business Management or a related field is required.

Licensure/Certifications

PHR or SHRM-CP Certifications preferred

Experience

Four years of progressively responsible Human Resources experience, preferably in Employee/ Labor Relations. Knowledgeable and fully competent in at least one HR discipline with a some working knowledge of all areas of HR. Healthcare industry experience a plus. A combination of education and experience may be considered.

Physical Requirements

Must be able to lift ten pounds.

Working Conditions

• Works in normal office environment.
• Work requires the ability to stand for long periods of time when providing training and working with groups.
• Operation of office equipment
• Prolonged periods of sitting at a desk and working on a computer.
• Work may require travel to various work systems. Other travel may be necessary.
• Ability to work longer hours when project demands
  
  

Skills

• Understands key business drivers and has knowledge of laws, principles and best practices. Uses business & professional acumen and understanding of how HR integrates with others in accomplishing business objectives.
• Ability to comprehend, interpret, and independently apply the appropriate sections of applicable HR laws, guidelines, regulations, ordinances, practices and policies.
• Must be able to gather, analyze and interpret data, policies, procedures, HR reports, and apply data, policies, regulations and the collective bargaining agreement to the applicable facts.
• Excellent verbal and written communication, interpersonal, customer service and organizational skills, a proven ability to work independently in managing multiple projects.
• Ability to work with employees at various levels in the organization, seek input from stakeholders to develop solutions.
• Excellent critical thinking skills with the ability to use independent judgement, resources, past practices to research and analyze information to provide advice and guidance focusing on business operations and solve moderately complex problems in a timely manner.
• Must display strong negotiating, consensus building and facilitation skills and be comfortable in a team-oriented hands-on environment.
• Ability to maintain a high level of confidentiality.
• Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors.
• Excellent organizational skills and attention to detail in all aspects of work including but not limited to: composing, typing and proofing materials, establishing priorities, multi-tasking, coordinating, planning and meeting deadlines in a face paced environment.
• Ability to operate most standard office equipment and effectively use a computer, hardware and software Highly proficient with the use of Microsoft Word, Excel, PowerPoint, Outlook and HRIS systems.
  
  

Principal Duties And Responsibilities

Consulting Partnership

• Responds quickly and appropriately to customer requests.
• Anticipates customer needs and initiates action to meet those needs.
• Conducts moderately complex departmental operational analyses, needs assessments and/or audits and proactively works with clients by organizing and coordinating cross-functional Human Resource efforts to develop and execute performance improvement plans
• Identifies, develops, and implements HR best practices for client groups.
• Uses professional judgment in providing information based on the situation and is sensitive to individual and organizational concerns.
• Provides timely feedback to the appropriate customer in a clear and concise manner.
• Works with client groups to smoothly execute the HR components of organizational changes.
  
  

Employee/ Labor Relations

• Regularly meet with department leadership and staff to maintain up to date knowledge on business needs, objectives, issues, concerns and projects in assigned client groups.
• Serve as a trusted advisor in all areas of HR including employee relations, investigations, leaves of absences and compensation. Provide professional policy guidance, interpretation, advice and coaching. Makes appropriate recommendations necessary to establish a positive employer-employee relationship and promote a high level of employee engagement and best outcomes.
• Partner with management to communicate and interpret Human Resources policies, procedures, programs, the Collective Bargaining Agreement (CBA) and applicable HR laws to ensure compliance.
• Provides guidance on issues related, Equal Employment, unemployment, and applicable HR laws.
• Manage and resolve moderately complex Employee/ Labor Relations issues and incidents in a timely manner by conducting full, thorough, objective, and effective investigations for resolution of employee issues. Works with Managers to swiftly resolve individual performance concerns.
• Advises managers and supervisors about the steps in the progressive discipline process of the company.
• Log and track Employee/ Labor Relations investigations and monitor outcomes. Use information to develop action plans to mitigate risks to the organization and affect positive change.
• Compose investigation summaries, investigation outcome letters, employee suspension letters and separation letters.
• Notify the District Union Offices in Baltimore in writing of any suspension or discharge within the time specified by the CBA
• Assures compliance and effective administration of the CBA.
• Participate, monitor, process, respond to and report on unemployment and EEOC claims and cases. Gather data and provide copies of documentation as needed.
• May be designated primary contact person for special projects or employee related events.
• Assist management on compliance of all State and Local and Federal Laws.
• Other duties as assigned.
  
  

Talent Acquisition Partnership

• Promote diversity awareness in hiring practices.
• Partner with the Talent Acquisition team and HR Manager on strategic headcount planning, identifying critical roles and succession planning.
• Works effectively with department leadership and Talent Acquisition team to identify current and anticipated talent needs. Collaborates to develop strategic, workable solutions.
  
  

Compensation And Benefits Partnership

• Has a basic understanding of compensation principles such as job design, grade structures, and overall compensation philosophy. Knowledgeable of the key principles of Anti-trust laws and FLSA exemption tests. Collaborates with colleagues to influence compensation programs that attract, engage, and reward talent.
• Partner with internal clients to perform job analysis and design.
  
  

Learning and Organizational Development Partnership

• Identifies learning/training needs for teams and individuals and recommends opportunities and resources for respective functional units.
• Assist with the development of trainings/ presentations and delivers training for cohorts, orientation, and client groups.
• Coach managers on performance management, feedback, employee development and career pathing.
• Partner with leadership to develop, monitor and modify, Individual Development Plans and workforce plans.
• Partner with the Training & Development team to develop manager and team trainings.
  
  

Employee Experience Partnership

• Conducts 45-day post Hire Interviews, pulse engagement surveys, Exit Interviews and assists with administering the annual Employee Engagement Survey.
• Gather, collect and interpret data that assists managers with developing action plans and strategies to improve employee engagement and the overall employee experience.
• Identifies and recommends Learning/Training opportunities and resources for Human Resources and respective functional units.
• Conducts focus groups to collect employee feedback on specific issues or topics related to the overall employee experience.

All Roles Must Demonstrate GBMC Values

Respect

I will treat everyone with courtesy. I will foster a healing environment.

• Treats others with fairness, kindness, and respect for personal dignity and privacy
• Listens and responds appropriately to others’ needs, feelings, and capabilities
  
  

Excellence

I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others.

• Meets and/or exceeds customer expectations
• Actively pursues learning and self-development
• Pays attention to detail; follows through
  
  

Accountability

I will be professional in the way I act, look and speak. I will take ownership to solve problems.

• Sets a positive, professional example for others
• Takes ownership of problems and does what is needed to solve them
• Appropriately plans and utilizes required resources for various job duties
• Reports to work regularly and on time
  
  

Teamwork

I will be engaged and collaborative. I will keep people informed.

• Works cooperatively and collaboratively with others for the success of the team
• Addresses and resolves conflict in a positive way
• Seeks out the ideas of others to reach the best solutions
• Acknowledges and celebrates the contribution of others
  
  

Ethical Behavior

I will always act with honesty and integrity. I will protect the patient.

• Demonstrates honesty, integrity and good judgment
• Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers
  
  

Results

I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals.

• Embraces change and improvement in the work environment
• Continuously seeks to improve the quality of products/services
• Displays flexibility in dealing with new situations or obstacles
• Achieves results on time by focusing on priorities and manages time efficiently
  
  

COVID-19 Vaccination

All applicants must be fully vaccinated against Covid-19 or obtain a GBMC approved medical or religious exemption prior to starting employment at GBMC Healthcare, to include Gilchrist and GBMC Health Partners.

Equal Employment Opportunity

GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.