Manager, Software Engineering - Corporate Applications

Position Title:  Manager, Software Engineering, Corporate Applications (M2)

Company Summary

Crown Castle is the nation’s largest provider of shared communications infrastructure: towers, small cells and fiber. It all works together to meet unprecedented demand—connecting people and communities and transforming the way we do business. Whenever you make a call, track a workout or stream music and videos, we’re the ones providing the communications infrastructure that makes it all possible. From 5G and the internet of things to drones, autonomous vehicles and AR/VR, we enable the technologies that help people stay safe, connected and ready for the future. Crown Castle is publicly traded on the New York Stock Exchange (CCI), is part of the S&P 500 and is one of the largest Real Estate Investment Trusts in the US.

We offer a total benefits package and professional growth development for teammates in any stage of their career. Along with caring for our teammates, we’re an active member in the communities where we live, work and do business. We have a responsibility to give back, which we do through our Connected by Good program. Giving back allows us to improve public spaces where people connect, promote public safety and advance access to education and technology.

Role

As the Manager, Software Engineering, Corporate Applications, you will lead the team responsible for the portfolio of enterprise Financial and Supply Chain systems that enable and optimize key business capabilities including but not limited to Finance, Accounting, Procurement, Purchasing, Payables, Tax, Contracts, Inventory, Warehouse Management (WMS), Planning, and Financial Reporting.

You will play a critical role in leading and managing key Financial Transformation initiatives related to design, implementation, testing, deployment, and support of Enterprise Resource Planning (ERP), Enterprise Performance Management (EPM), and Supply Chain Management (SCM) applications.

Responsibilities

• Operational Excellence - Optimize, mature, and relentlessly pursue continuous improvement of the Corporate Applications team & technology
• Talent Management - Continually raise the standards and drive accountability via Coaching, OKRs/KPIs, and Performance Management. Mature and evolve the team skillsets, mindsets, and behaviors.
• Technology Strategy - Contribute to the future technology vision and execute to that vision. Provide your technical expertise to identify, evaluate, and develop systems and procedures that are cost effective and meet user requirements.
• Value Delivery- Lead the planning, design, and development of solutions. Manage transformational/enhancement/support initiatives to ensure successful deployments with seamless transitions to steady-state operations.
• Technology Management - Ensure a Safe, Secure, and Stable application portfolio.
• Lead the hands-on configuration in Oracle ERP/EPM/SCM/Finance Cloud systems to make sure the applications are optimally aligned with business requirements.
• Maintain evergreen systems to ensure supportability and vulnerability mitigation. Deliver SaaS quarterly upgrades and drive the organization to continuously adapt new functionalities.
• Strengthen and scale the technology supporting Corporate Applications to achieve best practices in integrations, data management, security posture, etc.
• Financial Stewardship - Estimate work efforts, develop budgets, manage spend, continually reduce variance, and optimize the TCO.
• Audit Compliance - Champion the documentation and on-going maintenance of user access, Software Engineering, code quality, testing, Change/Release Management best practices in accordance with departmental / corporate and Sarbanes-Oxley (SOX) / Audit standards to ensure compliance.
• Collaboration- Partner with internal Crown teams (e.g., Architects, Product Managers, Product Engineering, Infrastructure & Operations, Analytics, and Business stakeholders) to execute all phases of the implementation lifecycle. Own the relationship with your external vendors to drive effective partnerships and accountability for all services.
  

Expectations

• Encourage team to create solutions that solve strategic problems related to the team's work and place in the value chain.
• Coach others on how to present themselves and their ideas in a manner that builds credibility and respect.
• Supervise, coordinate, provide leadership to and review the work of professional employees to accomplish operational plans and results
• Encourages teammates to work with colleagues with diverse viewpoints and perspectives, coaching them on how to adapt their approach to others.
• Provides structure to the team’s work and coaches teammates on organizing their work systematically to deliver high-quality outcomes.
• Demonstrate maturity and ability to communicate at all levels of the company
  
  

Education/Certifications

• BS Degree in Engineering, Computer Science, or related technical discipline.
• Certifications in Oracle ERP/EPM/SCM/Financial Cloud preferred.
• ITIL, PMP, and/or Agile Framework Certifications preferred.
  
  

Experience/Minimum Requirements: 

• 5+ years prior experience managing, scoping, and delivering enterprise financial, supply chain, and legal systems that are responsive to the needs of rapidly growing organizations.
• 4+ years prior experience with Oracle ERP/SCM Cloud implementation and support.
• 4+ years of hands-on leadership experience building and managing strong functional and engineering teams, including growing existing teammates and attracting new teammates.
• Experience leading the evaluation, selection, contracting, and implementation of large-scale on-prem/SaaS systems particularly in financial, supply chain, HR and legal areas (e.g., Oracle Fusion, EPM, JDE, Workday, Coupa, etc.)
• Ownership of a large portfolio of applications with a continuous improvement mindset across all aspects of IT service management; ITIL certification a plus
• History of leading multiple priorities of significant scope with ability to manage the technical direction and project timelines of an engineering team
• Proven ability to effectively manage multi-million-dollar budgets encompassing internal staff, external resources, technology licensing & support, and corresponding contracts
• Experience working in an agile development environment with a quick turnaround time and iterative builds using DevOps or CI/CD concepts
• Outstanding oral, written, presentation and listening communication skills
• Exceptional interpersonal, persuasion and diplomatic skills
• Exceptional reasoning, analytical, and problem-solving skills
• Experience in system modeling and architectural tradeoff analysis
• Self-driven to achieve the highest standards of service, implementation excellence and on-time delivery
• Experience with technologies, languages, and architectures (Cloud/SaaS and on-prem) including but not limited to: Oracle platforms, Coupa, Vertex, OCI, AWS, security protocols, integrations/APIs services, etc.
  
  

Working Conditions: This is a remote role with the expectation of on-site collaboration with teammates and stakeholders for moments that matter, 10-20% travel may be required.

The hiring range offered for this position is $145,000 - $170,000 annually. In addition to salary, employees are eligible for an annual bonus of up to 20% of annual salary. Employees (and their families) are eligible for medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan. Employees will also receive 18 days of paid time off each year and 12 paid holidays throughout the calendar year.

Pursuant to the Los Angeles County and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.