Tour and Operations Manager

Mills Entertainment is the industry leader in touring live entertainment. We collaborate with top artists and creators to produce and promote engagements at theaters, performing arts centers, arenas, and casinos throughout the United States and internationally. 

The work we do is exciting, challenging, and enjoyable. We are seeking applicants with a passion for live entertainment and a desire to join one of the industry’s leading teams.

Job Purpose

Mills Entertainment is looking for a detail-oriented Tour and Operations Manager with a track record of forming and maintaining successful relationships, experience with a range of clients and creatives, and a passion for live entertainment.

Responsibilities include, but are not limited to:

Operations Manager

·      Collaborate on property strategy and tour planning including, but not limited to, routing, staffing, budgeting, and general planning.

·      Collaborate with Producers on budgets for touring personnel and logistics.

·      Collaborate with Production Manager on assigning coverage for all confirmed engagements and tours.

·      Manage tour and engagement budgets and logistics planning with touring personnel.

·      Procure relevant company-wide insurance policies to ensure organizational compliance.

·      Lead recruiting, hiring, onboarding, and training of touring personnel.

·      Create, maintain, and execute all touring independent contractor agreements.

·      Supervise Mills Entertainment’s touring employees and independent contractors, including operational needs for individual touring units.

·      Review organizational trends and compliance to ensure that Mills Entertainment is up to date with state and federal requirements, along with industry trends.

 Tour Management

·      Serves as Tour Manager for pilots of new touring opportunities.

·      Responsible for the overall touring logistics and planning of assigned tours, including the creation and planning of tour books or itineraries in accordance with budget and company financial standards.

·      Work with the artist’s team to ensure the needs of the artist are met by the venue, promoter, and road team.

·      Advance, coordination and execution of tour elements and logistics for assigned tours and individual engagements.

·      Settle engagement finances on site when required and manage engagement reporting and documentation.

·      Be an ambassador for the company, building relationships and seeking new opportunities with venues and partners.

·      Ability to travel up to 120 days a year.

Required Qualifications

·      5+ years’ experience with Production Coordination, Tour Management and/or Company Management, and Operations Management or a combination. At least three years’ experience in management roles in the live entertainment industry, particularly active touring.

·      Demonstrated ability to be solution-oriented with excellent communication and strong interpersonal skills, and the ability to develop and maintain long-term relationships with our strategic partners.

·      Ability to collaborate with a team, navigating different communication styles, maintaining composure and a high level of customer service.

·      Organized and able to manage multiple priorities applying project management work methods while working autonomously in a fast-paced entrepreneurial environment. 

·      High emotional intelligence with excellent communication skills.

·      Proficient in Microsoft Office: PowerPoint, Word, Excel, and Outlook.

·      Valid driver’s license and ability to tour internationally.

·      This position requires extensive travel; applicants should be prepared to travel up to 120 days per year.

Preferred:

·      A Bachelors’ degree in a related field preferred. Extended experience and combination of education may substitute for a degree. 

·      Higher consideration will be given to candidates with several years of touring experience specifically with celebrity clients.

Mills Entertainment offers a competitive compensation and benefits package. Compensation for this position is commensurate with experience and ranges from $70,000 to $80,000 annually plus benefits. Interested applicants should apply by submitting a cover letter, resume, and salary requirements referencing requisition #TOM082024 to jobs@millsentertainment.com.  

Mills Entertainment LLC is proud to be a diverse employer. We do not discriminate in our employment practices due to an applicant’s race, color, religion, sex, national origin, veteran or disability status, sexual orientation, gender identity, transgender status or any other characteristics protected under the law.  

Due to the volume of applicants, we are unable to reply to all submissions.

No phone calls or office visits, please.