Demand Supply Planning Manager

Who are we?

Our passion for coffee makes SEB Professional North America a growing company!

We are in the professional coffee machine business managing three leading global brands: Schaerer, WMF, and Wilbur Curtis.

You can find our coffee machines in convenience stores, hotels, and restaurants worldwide. Chances are you have enjoyed a cup of coffee brewed by one of our products during your morning coffee run at McDonald’s, Dunkin Donuts, Starbucks, or Tim Hortons.

SEB Professional is a subsidiary of Groupe SEB, a large French consortium and the world’s largest manufacturer of cookware in more than 150 countries, with 36,000 employees and over €8,1 b in sales annually. Notable brand names associated are Tefal, T-Fal, Krups, Lagostina, Rowenta, Moulinex, SUPOR, Arno, Emsa, All-Clad. Our Company operates in the Professional Coffee Machine division.

Salary Range: $110,000 - $130,000 + Annual Bonus.

What you’ll do?

As the Demand and Supply Planning Manager, you will oversee the integrated planning process to ensure alignment between demand forecasts and supply chain capabilities. You will lead a team responsible for developing accurate demand forecasts, optimizing inventory levels, and coordinating with production to meet customer demands efficiently while minimizing costs and risks. Collaboration with cross-functional teams and strategic suppliers will be essential to drive operational excellence and enhance overall supply chain performance.

Key Responsibilities:

Team Leadership:

• Lead and mentor a team of 2 demand & supply planners, providing guidance, coaching, and support to achieve departmental goals and objectives. Foster a collaborative and high-performance work culture.

Demand Forecasting & strategic planning:

• Oversee and contribute to the generation of demand forecasts using statistical models, historical data, input from sales, product development and other relevant stakeholders. Ensure accuracy and reliability of forecasts to support production planning and inventory management decisions.
• Develop and implement demand & supply planning strategies aligned with business objectives, sales targets, and product lifecycle stages. Identify opportunities to optimize inventory levels, reduce stockouts, decrease logistic cost and improve service levels.

Supply Planning:

• Coordinate with production, customer solutions, and logistics teams to develop supply plans that align with customer priorities, demand forecasts, production capacities, and inventory targets. Monitor production schedules, lead times, and supplier performance to ensure timely availability of spare parts and finished goods.
• Manage escalations concerning stock availability and provide insights about impact of supply constraints to the rest of the organization.

Inventory Optimization:

• Develop inventory replenishment strategies, safety stock policies, and order parameters to balance inventory levels with demand variability and minimize costs while maintaining service level commitments. Implement inventory optimization techniques and system enhancements to improve inventory turns and reduce SLOBS.

Performance Monitoring:

• Establish key performance indicators (KPIs) to monitor demand and supply planning performance, inventory levels, SLOBS, service levels, inbound freight cost and other relevant metrics. Analyze performance data to identify trends, root causes, and opportunities for improvement.

Process Optimization:

• In collaboration with SEB Professional Global, factories, key suppliers and other departments of SEB Professional North America continuously evaluate and enhance demand and supply planning processes, methodologies, and tools to increase efficiency, accuracy, and agility. Implement best practices and leverage technology solutions to streamline workflows and automate routine tasks.

Risk Management:

• Identify potential risks and opportunities related to demand changes, supply chain disruptions, or priority shifts. Develop contingency plans and scenario analyses to mitigate risks, minimize cost and capitalize on opportunities proactively.

S&OP process -Stakeholder Communication:

• Lead the local S&OP process to communicate demand and supply plans, assumptions, and insights effectively to internal stakeholders, including executives, to support strategic decision-making processes and drive alignment across the organization. Collaborate with factories and strategic suppliers to share demand forecasts and coordinate supply chain activities.

What you need to be successful in this role:

• Bachelor's degree in Supply Chain Management, Business Administration, Engineering, or a related field. Advanced degree or professional certification (e.g., APICS CPIM, CSCP) is preferred.
• A minimum of 5 years’ experience within Customer Service including experience in a project management role with a demonstrated track record of results.
• Proven experience (5 years) in demand planning, supply planning, or related roles within a leadership or managerial capacity, preferably in a fast-paced manufacturing, spare parts/equipment environment with international presence in a multisite network.
• Demonstrated ability to motivate, coach, and lead a team effectively.
• Deep understanding of customer needs, supply chain networks and ability to ensure exceptional service delivery.
• Commercial & Business awareness.
• Excellent analytical, problem-solving, and decision-making skills, with a track record of driving continuous improvement initiatives.
• Able to produce quality work with strict deadlines.
• SAP experience.
• MS Office (Excel and PowerPoint) – advanced level.
• Exceptional communication, interpersonal, and stakeholder management skills, with the ability to influence and collaborate effectively across all organizational levels.
• Skill in managing multiple tasks, priorities, and deadlines efficiently in a complex environment.
• Strategic mindset with a focus on driving business results and contributing to long-term growth objectives.
• Team player with a LEAN mindset seeing opportunities rather than problems.
• Self-learner with a curious mindset.

Overview:

• Type of employment: full time – Exempt
• Workplace type: Hybrid working schedule: Irvine, CA (3 days in office and 2 days remote.)

Why SEB Professional North America?

Whether working in one of our offices, or flexing between the two, we offer a number of benefits and perks to support you and your family. Please ask your recruiter for additional details regarding our benefits.

• Medical, Dental and Vision insurance – Generous Employer Contribution
• Competitive 401(K) program w/ 9% employer contribution
• On-site Gym
• Life insurance
• 12 Paid Holidays
• Other voluntary benefits and discounts programs

Equal Employment Opportunity (EEO)

SEB Professional is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. For more information, please see OFCCP Equal Employment.