Senior Director of Human Resources

The Senior Director of Human Resources (SDHR) provides operational oversight of HR. This individual is focused on ensuring their team delivers a customer-centered HR experience while executing on workflows, compliance, and monitoring of key performance indicators (KPI’s) that support the full life cycle of an employee. Some areas of functional oversight include but are not limited to recruiting and onboarding; benefits; employee relations; wellness and retention; compensation; compliance; investigation; individual employee performance improvement plans; mediation; and offboarding.

The SDHR is a member of the Everstand’s Senior Leadership Team and reports directly to the Chief Human Resources Officer (CHRO). Their ability to lead operations, analyze trends and data, and support annual priorities within the HR team and across the wider organization, are both critically important for Everstand's to achieve its charitable purpose of enriching communities, one family at a time.

What is this company? Everstand?

Board of Child Care is now Everstand! New name, same enduring commitment. Read more about our rebranding journey here: www.everstand.org/2024rebrand Everstand is not a federal or state agency. It is an independent not-for-profit, 501(c)3 organization that is focused on serving children and their families. It has evolved and adapted from orphanages opened 140+ years ago to being a leader in providing high-quality behavioral health, educational, and residential services across United States. Everstand as a whole has approximately 700 employees, an annual budget of about $55 million, and the majority of its employees are in MD, WV, PA, and DC.

Do I need any prior experience?

Required Education And Experience

• Bachelors of Arts degree in related field from an accredited college or university.
• 7-10 years of Human Resources experience, with a minimum of 5 years of experience as Human Resource leader.
  
  

Preferred Education And Experience

• A master’s degree in related field from an accredited college or university and four years’ experience in the field.
• Experience in similar setting.
• PHR or SPHR and/or SHRM-CP or SHRM-SCP designation attained or working towards one of these designations
  
  

What does the Senior HR Director do specifically?

• Model and act in accordance with Everstand’s core values: safety, empathy, relationships, and impact.
• Honor differences, acknowledge uniqueness, and amplify all voices. Partner with Everstand’s Equity, Diversity, and Inclusion (EDI) committee to build (and participate) in trainings and group experiences that strengthen Everstand’s commitment to EDI. Model the use of inclusive language.
• Demonstrate and practice Everstand’s leadership mindset: “Choose kindness. Solve problems and learn together. Make it happen.”
• Demonstrate and practice trauma informed leadership.
• In partnership with the CHRO, create annual priorities, projects, and key performance indicators for the HR team that support Everstand’s corporate strategic plan.
• Maintain up to date project plans that support HR’s strategic goals.
• Facilitate weekly guidance/supervision meetings with team members.
• Train and/or oversee training needs for HR department.
• Collaborate with Director of Quality Improvement as needed.
• Annually update the human resources policies and procedure manual as well as an annual employee handbook that are both compliant with legal requirements, accreditation standards, and contractual obligations.
• Consult with managers regarding the legalities and protocols for personnel actions to ensure consistent and equitable HR actions.
• Advise management team as needed and approve employee performance improvement plans.
• Manage the Performance Management process, ensuring evaluations are completed in a timely manner.
• Oversee the supervision and coordination of all employee benefit administration by working closely with an external broker, as well as internal members of both the finance and HR teams.
• Participate on Everstand’s internal Risk Management, Safety, and Quality Improvement Committee (RSQ) at Everstand
• Ensure completion of compliance reports such as, but not limited to, the annual EEO-1 and ACA reports.
• Oversee the management and effective usage of the human resources information system (HRIS).
• Oversight of recruitment and onboarding for Everstand.
• Provide the executive team up to date hiring and onboarding KPI’s.
• Ensure that employee grievances and concerns are being logged as well as fairly and consistently processed in a timely fashion through to their resolution.
  
  

How big is the HR team at Everstand?

The SDHR oversees all the HR Generalists (HRG's) based in Baltimore (5) and an HR manager based in WV (who oversees the HRG located in PA and WV respectively). Finalists for this position will be given full organizational charts and other helpful departmental and organizational information prior to their final interview. The talent acquisition team reports to the CHRO.

Where is this job based? Is this an in-person position?

This is a full-time, in-person position. This role is based out of our Baltimore headquarters (where most other members of the HR and the CHRO are based). Travel between all Everstand sites is expected on a somewhat frequent basis.

Days and hours of work are Monday through Friday, 8:30 a.m. to 5:00 p.m. Everstand has a flex schedule policy that may allow this role to shift the start time a little earlier or later in the day. Everstand has a telework policy that allows up to one day a week of remote work, with flexibility for life's unpredictable moments and weather. If you have specific scheduling needs they can be discussed with our recruitment team or with the CHRO during the interview process.

What does the benefits package look like?

• Accrue vacation at the rate of 3 weeks per year, plus two floating holidays to use, plus nine paid holidays when Everstand is closed.
• Paid sick and bereavement leave
• Up to 3% annual match to retirement contributions
• Paid SHRM membership and other continuing education opportunities.
• Health insurance is available via CareFirst BlueCross BlueShield.
• Applicants are welcome to request our full benefit guide for further details.
• Compensation will be commensurate with experience.
  
  

Additional Eligibility Qualifications

• Background check and drug screen required
• The job responsibilities posted here are intended to be a summary of key responsibilities. A full and more detailed job description will be provided during the interview process.
  
  

Everstand is committed to the policy that all persons have equal access to its programs, facilities, and employment without regard to race, color, national origin, genetic information, pregnancy, ancestry, gender, sexual orientation, age, religion, disability, marital or veterans status. Everstand is a drug, tobacco and alcohol-free workplace and an equal opportunity employer by choice.