Patient Access Services Supervisor - Children's and Women's Hospital

Overview

USA Health is Transforming Medicine along the Gulf Coast to care for the unique needs of our community.

USA Health is changing how medical care, education and research impact the health of people who live in Mobile and the surrounding area. Our team of doctors, advanced care providers, nurses, therapists and researchers provide the region's most advanced medicine at multiple facilities, campuses, clinics and classrooms. We offer patients convenient access to innovative treatments and advancements that improve the health and overall wellbeing of our community.

Responsibilities

Abides by and enforces all compliance requirements and policies and performs responsibilities in an ethical manner consistent with the organization's values; adheres to hospital policies including confidentiality; assists with the orientation of new employees; utilizes proper body mechanics when moving equipment and/or supplies necessary to preform essential functions; reports broken or malfunctioning equipment to management; prepares work schedules maintaining adequate staffing coverage 24 hours a day; supervises all admitting staff and coordinates admitting/registration functions in admitting, outpatient areas and the ER; preforms training of all new employees; initiates counseling with employees for positive and negative performance, documenting progressive disciplinary actions; oversees the policy and procedure process for the department, initiating, implementing and monitoring all policies and procedures; assists in the interview process for prospective admitting clerks; assists management in annual evaluation process and special projects; covers in absence of Assistant Admitting Manager; accepts reservations, obtaining social, financial, and personal data by personal interview or by telephone; inputs accurate patient information into IS system and follows up for missing data; obtains copies of insurance and patient ID cards; completes all admissions/registration,legal, financial and medical forms and obtains required signatures; distributes and explains state and federally mandated information to patients; follows established downtime procedures; accepts patient's valuables; collects and receipts monies; performs general clerical duties including answering phones and maintains files; performs duties using a personal computer and applicable software; regular and prompt attendance; ability to work schedule as defined and overtime as required; related duties as required.

Qualifications

High school diploma or equivalent and three years experience in a medical office setting. Hospital admitting experience is preferred.

Equal Employment Opportunity/Affirmative Action Employer

USA Health is an EO/AA employer and does not discriminate on the basis of race, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, religion, age, genetic information, disability, protected veteran status or any other applicable legally-protected basis.