Senior Project Coordinator

Department: Projects Team

Location: Southern California

Compensation: $83,200 - $124,800 / year

Description

Arellano Associates (AA) is a specialized public outreach and communications consulting firm focusing on public infrastructure, transportation, and community planning programs throughout Southern California and beyond.

The Senior Project Coordinator (SPC) is a full-time position, which performs a variety of tasks

for public outreach, stakeholder engagement, project management and business development.

This position includes public interaction and direct client interaction as directed by project

leadership. This is a mid-level position with opportunities for ongoing growth within the

company.

Key Responsibilities

• Public Participation Plans: Assist with the development and implementation of public participation plans and community engagement strategies across multiple platforms—in person, event-related, and online using both written and electronic communication tools to provide clients with relevant and accurate public input.
• Content Development: Initiate and oversee the development and revisions of draft project content, including branding, key messages, collateral material, presentations, e-communications, websites, display boards/exhibits, social media content, and traffic advisories/construction alerts.
• Public Comments Protocol: Implement public comments protocol, including responding to stakeholder inquiries, monitoring feedback to social media postings and other digital engagements, managing vanity telephone lines and "helplines," and maintaining records of public input and feedback.
• Notification Strategies: Devise and direct direct/digital public notification strategies, including public notices and documentation needed to provide project information and solicit public input.
• Supervision: Supervise junior staff in day-to-day performance of project tasks within allotted timeframes and budget parameters, ensuring quality control of work products.
• Vendor and Sub-consultant Management: Establish and supervise project-related vendor services and sub-consultants.
• Project Monitoring: Assist project management and senior staff with project monitoring, including project timeline, budget burn-rate, staff utilization, and status reports.
• Proposal Development: Assist with proposal development, including project history and approach, qualifications, scope, and budget information.
• Staff Productivity and Evaluation: Assist in monthly review of timesheets, staff productivity, and annual staff evaluations.
  
  

Skills, Knowledge And Expertise

• Communication Skills: Possess excellent written and verbal communication skills.
• Budget Monitoring and Supervision: Have experience monitoring project budgets and supervising junior staff.
• Detail-Oriented: Be detail-oriented, flexible, and able to multitask in a dynamic environment.
• Public Engagement: Be enthusiastic about working with the public.
• Availability: Be available to attend in-person and virtual public meetings and events during working hours, evening hours, and some weekends, as needed.
• Software Proficiency: Have mastery of Microsoft Office Suite, OneDrive/SharePoint, Google Maps, Google Drive, Constant Contact, and social media platforms (Facebook, Twitter, Instagram, LinkedIn).
• Digital Engagement Tools: Be proficient with digital engagement tools and public engagement applications/software, including Adobe Creative Suite, SurveyMonkey, MetroQuest, Poll Everywhere, TypeForm, WordPress, and Geosocial interactive mapping.
• Technical Knowledge: Have working knowledge and hands-on experience with electronic mapping (ArcGIS), online data sources/subscriptions, video tools, live webinar tools, and add-on technologies for advanced digital engagement.
  
  

Minimum Requirements

• Positive Attitude: A great attitude and enthusiasm for community engagement.
• Experience: 5-10 years of experience in public outreach, marketing, communications, public relations, government relations, planning, public policy, and/or a related discipline.
• Education: Bachelor's Degree (highly preferred); Master's Degree (preferred).