Practice Supervisor, Dermatology - Jefferson Health, Delaware

Responsibilities

The Practice Supervisor is responsible for the day to day operations and supervision of a team within a Physician Practice. The Supervisor may be the primary leader at a smaller site (i.e. less than 7 – 10 testing and exam rooms), and/or report to a Practice Manager at a larger site. The scope of the supervisor role is typically limited to 1 or 2 specialties of low to moderate complexity and up to 4 provide cFTE

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson
• Serves as key Front Desk coordinator/troubleshooter to assure registration and scheduling functions are working smoothly and oversees patient flow.
• Supervises and monitors front desk. Provides coordination of staff coverage and schedules
• First line supervisor for regarding office personnel items including new employee training, disciplinary and performance management. Interviews new employee prospects and participates in hiring decisions for designated office. Responsive to the needs and requests of providers and escalates issues to Managers and/or Administrators where appropriate
• Performs annual written performance appraisals of support staff
• Performs other duties as assigned
• Customer service focused. Responsible for maintaining a safe, efficient and welcoming environment for Jefferson patients and staff.
  
  

Qualifications

High school diploma or GED required. Bachelor degree preferred

Typically requires at least 0 – 2 years of experience in a Physician Practice or Healthcare setting

Conditions of Employment

Since this position will require the selected candidate to engage in regular contact with children in the form of care, guidance, supervision or training, you will be required to meet the requirements of the Child Protective Services Act, including the Pennsylvania State Police criminal background check, the Pennsylvania Department of Welfare child abuse criminal background clearance, and an FBI finger print based federal criminal records check. The selected candidate will not be allowed to commence working until all three (3) are completed satisfactorily.

Conditions of Employment

Covid Vaccination is a requirement for employment at Jefferson for employees working at Jefferson’s clinical entities or at the University. If you are not currently vaccinated you will be required to receive the vaccination prior to hire date if you are offered employment, unless you request and receive an approved medical or religious exemption from Jefferson.