Do you love to collaborate and help businesses thrive? At the Apple Store, you connect business professionals and entrepreneurs with the tools they need in order to put Apple solutions to work in their businesses. As a Business Expert, you help them learn about Apple products and explore various possibilities. You’re part of a team that’s passionate about helping businesses succeed. With your understanding of business needs and enthusiasm for Apple, you find great satisfaction in offering powerful, innovative solutions to each customer. You work with others to foster a culture where everyon...
Are you passionate about driving sales, building relationships, and consulting with customers on business solutions? Do you want to connect entrepreneurs and professionals with the tools they need to build success? As a Business Pro, you help customers discover how Apple products can transform the way they work — and you build loyalty by maintaining those customer relationships. In this role, you serve as both a resource and a mentor to your fellow Apple Store team members. You also partner with store leadership to find opportunities to connect customers with powerful tools and solutions th...
Do you have a passion for hands-on problem solving? Do you love helping others by sharing your technical knowledge? At the Apple Store, you maintain customers’ trust in Apple as a skilled technician, troubleshooting and repairing products. You use your amazing diagnostic and people skills to assure Genius Bar customers of swift resolutions to their technical issues. You offer advice on accompanying accessories that will further improve the customer’s experience with Apple products. You also educate your team members about products, while independently keeping your own technical know-how up ...
Do you have a passion for connecting with other people? As a Creative, you inspire creativity by sharing your knowledge with Apple Store visitors — first-timers or longtime loyal customers alike. You’re the foundation of the Apple Store’s welcoming environment that invites individuals to share their ideas and learn how to bring their visions to life. Those who work alongside you are knowledgeable teammates just as eager to share their skills as they are to learn more. Nothing gives you a greater thrill than empowering a customer to create something wonderful. You work with others to foster ...
Do you love how it feels to make someone’s day? As an Operations Expert, you know better than anyone else the satisfaction of getting the latest Apple product into your hands. So it’s up to you to make sure customers are just as satisfied. By guiding and mentoring your team, you help keep pace with changing demands and make sure every product and demo machine is where it should be. At the end of the day, it’s your organizational skills and dedication that are at the heart of what the Apple Store does — connecting people to the products they love. You work with others to foster a culture whe...
Are you passionate about sharing your knowledge of Apple products? We’re looking for people who get great satisfaction from helping people develop lifelong relationships with Apple every day. The Apple Store is a retail environment like no other — uniquely focused on delivering amazing customer experiences. As an Expert, whether you work full-time or part-time, you introduce people to the exciting world of Apple, having meaningful interactions, offering customized solutions, and turning curious visitors into loyal customers. With a deep understanding of Apple products and services, you spen...
Do you love how it feels to help others? After customers purchase our products, you’re the one who helps them get more out of their new Apple technology. Your day in the Apple Store is filled with a range of focused support and service tasks. Whether you’re helping customers get started with the Mac or finding answers to their questions about other Apple devices, you’re ready to share knowledge and provide exceptional assistance. You gain satisfaction from bringing resolution and insight to each customer, elevating his or her relationship with Apple to the next level. You work with others ...
Do you love how it feels to help others? The Apple Store is dedicated to delivering a customer experience that’s unlike any other. As a Specialist, it starts with you discovering customers’ needs. And with the support of your store team members, you match those needs with the right products. Every day is an opportunity for you to turn another Apple Store visitor into a loyal Apple customer. You work with others to foster a culture where everyone belongs and is inspired to do their best work.
In this role, you could work full-time, part-time, or part-time temporary.
We are looking for a senior engineer with a passion for using machine learning to create intelligent search applications. Our team researches new machine learning algorithms, models and techniques that will power amazing search experiences across Apple products. We are looking for new ambitious team leader to join our ML group. This role will have the opportunity to initiate and lead exciting projects to further the state of language understanding at Apple, and use data science, machine learning and analytical skills to solve challenging technical problems and ship novel products that will ...
Apple Services Engineering (ASE) first delighted users with downloadable music in April 2003 with the opening of the iTunes Store. Since then, ASE has delivered countless innovations around the digital delivery of audio and video, and in 2008 revolutionized smartphone app distribution with the launch of the App Store. Being the source for so much digital content requires managing relationships with a vast number of providers, from record labels to movie studios to app developers. The Digital Supply Chain Engineering team (DSCE) is tasked with ensuring that new content is uploaded, processed...
Would you like to play a part in building the next generation of generative AI applications at Apple? We’re looking for data scientists and engineers to work on ambitious projects that will impact the future of Apple, our products, and the broader world.
In this role, you’ll have the opportunity to tackle innovative problems in machine learning, particularly focused on LLM's. As a member of the Apple HCMI/Responsible AI group, you will be working on Apple's generative models that will power a wide array of new features, as well as longer term research in the generative AI space. Our team i...
Do you want to shape the platform that enables the next generation of intelligent experiences on Apple products & services? In Apple’s Machine Learning Platform Technology & Infra team we have built the platform that Apple uses for developing machine learning, artificial intelligence, and computer vision applications. As a software engineer on our team, you will be responsible for designing & building user-facing functionalities (APIs, CLIs, Web UIs) for the model training software systems that are part of this platform!
Our platform is built using a variety of systems and services, from b...
We are a highly collaborative team, doing extraordinarily impactful and meaningful work. We touch hundreds of millions of users across a billion devices worldwide, enabling them to connect and share their lives securely and privately.
Our internet-scale distributed systems enable real-time experiences with low latency and high availability. The iCloud Platform team solves many challenges across identity, messaging, queueing, presence, routing, relays, developer APIs, and much more.
Does this interest your creative and development chops? If so, join our iCloud Platform Engineering team! ...
Apple’s App Store is the world’s largest and most innovative app marketplace, home to over 1.5 million apps and serving more than half a billion customers every week across all the Apple devices. Since the App Store launched in 2008, it has changed how we all live; it has enabled countless new companies, spawned new industries, and built millions of jobs. But we believe we are just getting started.
We are seeking a hands-on senior data engineer to join the App Store Analytics engineering team focused on Advertising solutions to help drive app discoverability. In this role, you will be part...
Join a great team responsible for delivering instructional content for iOS, macOS, watchOS, tvOS, Apple apps, and on the web. Our team has created and maintains an evolving, cutting edge, cloud-based content development, management and delivery system that powers contextual help, Apple Intelligence, and comprehensive guides for all Apple's hardware and software products.
We are looking for an experienced full stack web engineer who is strong in web application development, has an eye for visual design, and obsesses over great user experiences.
The Enterprise Risk Manager - Technology is responsible for leading a team that develops and coordinates the overall technology risk management framework for the company, performs assessments to identify and manage risks, and creates a sustainable technology risk program and related activities.
The Enterprise Risk Manager is also responsible for aggregating risk data for submission to management and various Committees. Additionally, the ERM Manager will lead a team in analyzing first line business and technology operations to support effective challenge of risk decisions and risk taking a...
Imagine what we could do together. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job, and there’s no telling what we could accomplish!
The Apple Services Engineering team is one of the most exciting examples of Apple’s long-held passion for combining art and technology. We are the people who power the App Store, Apple TV, Apple Music, Apple Podcasts, and Apple Books. And we do it on a massive scale, meeting Apple’s high standard for quality and excellence, to deliver a huge variety of...
Imagine what you could do here. Are you passionate about driving the delivery of ground-breaking intelligent experiences? The Apple AIML org is building such experiences and the technologies that powers them...and we are looking for people like you!
We are looking for an outstanding, customer focused AIML Senior Program Manager to support the insights and opportunity analyses for Siri — including the metrics and evaluation methods that measure them. All with the guiding goal of delivering the highest quality user experience that Apple customers expect and love.
You have strong program ex...
People at Apple don’t just build products — they craft the kind of experience that has revolutionized entire industries. The diverse collection of our people and their ideas inspire innovation in everything we do. Imagine what you could do here! Join Apple, and help us leave the world better than we found it.
The Apple Service Engineering (ASE) team builds and provides systems and infrastructure that power Apple’s services (such as iCloud, iTunes, Siri, and Maps). Apple’s uniquely seamless hardware, software and services integration means that you will get to work with world-class engineer...
Want to build the platform that enables the next generation of intelligent experiences on Apple products & services? As a software engineer on the Machine Learning Platform team, you will be responsible for designing and building critical services that support Apple Intelligence, machine learning and computer vision efforts across the company.
Specifically in this role you will be working on platforms responsible for orchestrating and managing distributed machine learning workloads on Apple Hardware. This is a highly collaborative role and you will be working with key partners across the c...